SetUUpWizard
New member
Hey Guys!
I ordered a laptop that arrived last week (Vortex Series: 17.3" IV), but theres a problem.
It's not picking up the AMD Radeon R9 M290X Graphics Card that came with it.
It's only recognizing the Intel HD Graphics 4600.
I've tried disabling the Intel HD Graphics 4600 display in Device Manager, but then it doesn't use the AMD display driver.
I've also downloaded the latest drivers for it from the AMD site, but it still doesn't work. In adition, when I let the AMD Autoinstaller automatically find drivers for it by scanning the computer, it recognizes the graphics card as an
AMD Radeon HD8970M instead.
Starting up any game, it defaults to the Intel Graphics Card, despite setting all games to "High Performance" in Catalyst and having the laptop plugged in.
These are the specifications:
Order Reference 673088
Chassis & Display
Vortex Series: 17.3" Glossy Full HD LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™i7 Quad Core Mobile Processor i7-4710MQ (2.50GHz) 6MB
Memory (RAM)
16GB KINGSTON SODIMM DDR3 1600MHz (2 x 8GB)
Graphics Card
AMD® Radeon® R9 M290X - 4GB DDR5 Video RAM - DirectX® 11
2nd Graphics Card
NONE
Memory - Hard Disk
240GB KINGSTON V300 SSD, SATA 6 Gb (450MB/R, 450MB/W)
2nd Hard Disk
750GB WD SCORPIO BLUE WD7500BPVX, SATA 6 Gb/s, 8MB CACHE (5400 rpm)
RAID
NONE
mSATA SSD Drive
NONE
2nd mSATA SSD Drive
NONE
DVD/BLU-RAY Drive
8x SATA DVD±R/RW/Dual Layer (+ 24x CD-RW)
Memory Card Reader
Internal 9 in 1 Card Reader (MMC/RSMMC/SD: Mini, XC & HC/MS: Pro & Duo)
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
Intel 5.1 Channel High Definition Audio + SPDIF/MIC/Headphone Jack
Bluetooth & Wireless
GIGABIT LAN & WIRELESS INTEL® ULTIMATE N-6300 (450Mbps)
Wireless Router/HomePlugs
NONE
USB Options
3 x USB 3.0 PORTS + 1 x USB 2.0 PORT AS STANDARD
Firewire
1 X 1394a FIREWIRE PORT
Battery
Vortex Series 8 Cell Lithium Ion Battery (5,200 mAh/76.96WH)
Power Lead & Adaptor
1 x USA Power Lead & 230W AC Adaptor
Operating System
Genuine Windows 7 Professional 64 Bit w/SP1 - inc DVD & Licence
DVD Recovery Media
Windows 7 Professional (64-bit) DVD with paper sleeve
Office Software
NO OFFICE SOFTWARE
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Firefox™
Laptop Cooling Stands
NONE
Carry Case
NONE
Stand-Alone Monitor
NONE
Keyboard Language
INTEGRATED BACKLIT USA KEYBOARD WITH NUMBER PAD
Additional Keyboard
NONE
Notebook Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Gaming Mouse Pad
NONE
External Speakers
NONE
Webcam
INTEGRATED 2.0 MEGAPIXEL WEBCAM
Headsets
NONE
Surge Protection
NONE
Printer
NONE
External Hard Drive
NONE
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Dead Pixel Guarantee
Thank you very much,
I ordered a laptop that arrived last week (Vortex Series: 17.3" IV), but theres a problem.
It's not picking up the AMD Radeon R9 M290X Graphics Card that came with it.
It's only recognizing the Intel HD Graphics 4600.
I've tried disabling the Intel HD Graphics 4600 display in Device Manager, but then it doesn't use the AMD display driver.
I've also downloaded the latest drivers for it from the AMD site, but it still doesn't work. In adition, when I let the AMD Autoinstaller automatically find drivers for it by scanning the computer, it recognizes the graphics card as an
AMD Radeon HD8970M instead.
Starting up any game, it defaults to the Intel Graphics Card, despite setting all games to "High Performance" in Catalyst and having the laptop plugged in.
These are the specifications:
Order Reference 673088
Chassis & Display
Vortex Series: 17.3" Glossy Full HD LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™i7 Quad Core Mobile Processor i7-4710MQ (2.50GHz) 6MB
Memory (RAM)
16GB KINGSTON SODIMM DDR3 1600MHz (2 x 8GB)
Graphics Card
AMD® Radeon® R9 M290X - 4GB DDR5 Video RAM - DirectX® 11
2nd Graphics Card
NONE
Memory - Hard Disk
240GB KINGSTON V300 SSD, SATA 6 Gb (450MB/R, 450MB/W)
2nd Hard Disk
750GB WD SCORPIO BLUE WD7500BPVX, SATA 6 Gb/s, 8MB CACHE (5400 rpm)
RAID
NONE
mSATA SSD Drive
NONE
2nd mSATA SSD Drive
NONE
DVD/BLU-RAY Drive
8x SATA DVD±R/RW/Dual Layer (+ 24x CD-RW)
Memory Card Reader
Internal 9 in 1 Card Reader (MMC/RSMMC/SD: Mini, XC & HC/MS: Pro & Duo)
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
Intel 5.1 Channel High Definition Audio + SPDIF/MIC/Headphone Jack
Bluetooth & Wireless
GIGABIT LAN & WIRELESS INTEL® ULTIMATE N-6300 (450Mbps)
Wireless Router/HomePlugs
NONE
USB Options
3 x USB 3.0 PORTS + 1 x USB 2.0 PORT AS STANDARD
Firewire
1 X 1394a FIREWIRE PORT
Battery
Vortex Series 8 Cell Lithium Ion Battery (5,200 mAh/76.96WH)
Power Lead & Adaptor
1 x USA Power Lead & 230W AC Adaptor
Operating System
Genuine Windows 7 Professional 64 Bit w/SP1 - inc DVD & Licence
DVD Recovery Media
Windows 7 Professional (64-bit) DVD with paper sleeve
Office Software
NO OFFICE SOFTWARE
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Firefox™
Laptop Cooling Stands
NONE
Carry Case
NONE
Stand-Alone Monitor
NONE
Keyboard Language
INTEGRATED BACKLIT USA KEYBOARD WITH NUMBER PAD
Additional Keyboard
NONE
Notebook Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Gaming Mouse Pad
NONE
External Speakers
NONE
Webcam
INTEGRATED 2.0 MEGAPIXEL WEBCAM
Headsets
NONE
Surge Protection
NONE
Printer
NONE
External Hard Drive
NONE
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Dead Pixel Guarantee
Thank you very much,