Neil123123
Active member
I'm about to send my machine back for RMA and I think there is a good chance the motherboard will need replaced. What will happen to my windows install in this situation? These days it seems it is based on a hardware key, which will presumably become invalid if the motherboard is replaced. Windows came installed by PC Specialist, I don't have any key to reactivate it. I have removed the machine from my microsoft account prior to sending back and created a local account. Can anyone offer advice on anything I need to do before sending it off to ensure I don't lose my windows key/activation? Thanks!