Quite disappointed with the service I have received with PC Specialist (RESOLVED)

keynes

keynes

Multiverse Poster
phil0sophy said:
PC is on it's way back now, DPD guy was not very gentle with the entire package so god only Knows what kind of state it will arrive lol.

haha Moose are you saying my confidence is misplaced :p, I am sure jack will do a great job :yes:
Click to expand...

Jack got my system sorted in no time when I experienced a few issues with my system.
 
P

phil0sophy

Bronze Level Poster
moosEh said:
Noo I was saying you will only succeed with confidence :)
Click to expand...

Very true, well DPD have knocked my confidence a little today because from the sounds of things they have failed to deliver the PC back even though they collected it at 5pm yesterday and the tracking number that was given to me is not working either.

Think I am cursed with bad luck lol
 
P

phil0sophy

Bronze Level Poster
Quick update just called PC Specialist and my PC is on the bench being looked at, will update again when I know more.
 
JakAttack

JakAttack

Resident Metalhead
Staff member
Moderator
This is on the bench at the moment and we think we have got the system running at stable at 4.6GHz atm. We've replaced your CPU as a precaution as agreed.

It seems to be holding it's weight but we're going to test it overnight and make sure it's not being a you-know-what. So hopefully we will have some good news tomorrow for you.
 
Last edited:
P

phil0sophy

Bronze Level Poster
JakAttack said:
This is on the bench at the moment and we think we have got the system running at stable at 4.6GHz atm. We've replaced your CPU as a precaution as agreed.

It seems to be holding it's weight but we're going to test it overnight and make sure it's not being a you-know-what. So hopefully we will have some good news tomorrow for you.
Click to expand...

Great news mate :rockon: cannot wait to hear the news, how is the ram running? I bet it is horrendous working in this heat when testing a pc with heat issues lol
 
P

phil0sophy

Bronze Level Poster
JakAttack said:
Sadly not, we only have two types of weather in yorkshire:

too bloody cold
too bloody hot

Currently it is the second one.
Click to expand...


Just a quick update on matter regarding my PC.

Whilst the first time I sent back the PC for RMA left a lot to be desired, this time it has been nothing but fantastic.

I have been fully updated every step of the way because of Jack, and the fault report for the RMA was clear and concise, my cpu is running at 4.6 ghz and my ram now at 2133mhz which I am extremely pleased with and after 4 hours of a high load stress test and 16 hours of a burn in test the temps maxed out at 86 degrees which is brilliant considering how hard the stress tests push the cpu and how far they are away from real world use so I imagine gaming now will leave me with really suitable temperatures for sure.

Anyway the PC has been dispatched so once I receive it I will write my impressions on it after a few days gaming and let everyone know how it is doing, but as for now I am very impressed with the way my complaints have been dealt with and think PCS and Jack in particular has handled the situation fantastically.

So thank you very much :) and I cannot wait to get the beast back in action again.
 
keynes

keynes

Multiverse Poster
phil0sophy said:
Just a quick update on matter regarding my PC.

Whilst the first time I sent back the PC for RMA left a lot to be desired, this time it has been nothing but fantastic.

I have been fully updated every step of the way because of Jack, and the fault report for the RMA was clear and concise, my cpu is running at 4.6 ghz and my ram now at 2133mhz which I am extremely pleased with and after 4 hours of a high load stress test and 16 hours of a burn in test the temps maxed out at 86 degrees which is brilliant considering how hard the stress tests push the cpu and how far they are away from real world use so I imagine gaming now will leave me with really suitable temperatures for sure.

Anyway the PC has been dispatched so once I receive it I will write my impressions on it after a few days gaming and let everyone know how it is doing, but as for now I am very impressed with the way my complaints have been dealt with and think PCS and Jack in particular has handled the situation fantastically.

So thank you very much :) and I cannot wait to get the beast back in action again.
Click to expand...

That's great, I guess I will see you more often in steam once you get your system back :)
Have you considered the mesh side window for the 600t?
600tmeshinstalled.jpg
 
P

phil0sophy

Bronze Level Poster
keynes said:
That's great, I guess I will see you more often in steam once you get your system back :)
Have you considered the mesh side window for the 600t?
View attachment 3462
Click to expand...

I already have the Mesh on my case mate, I wanted the glass but realised that there is no way whatsoever this thing will stay cool that way haha, and yeah you will, we will have to get playing some sniper nazi once I get it back mate.
 
P

phil0sophy

Bronze Level Poster
Boozad said:
What game needs a 4.6GHz CPU?
Click to expand...

You will be surprised the difference it makes to cpu intensive games such as ArmA for example like Jak said, plus gaming is not the only thing I use my PC for, 3d modelling, video editing, live streaming, game recording among many other cpu intensive things, plus I participate in folding every so often so every little bit of power helps.
 
You must log in or register to reply here.
Top