Random freezes

[imfasttom]

Hey guys,

I have had my PC 1 year its amazing. But recently I have been experiencing random freezes where everything locks up except the mouse. I know everything crashes as all the RGB also defaults to to the standard colours in the case so I know ique stops running too.

This hasn't happened while gaming or using any specific apps. Normally triggers when I try and click something from the task bar but not always.

I have checked the event log and nothing is shown other than the fact I had to hard restart the computer.
I also went through dropped all the temp files etc and updated all my drivers.

Is there anything I else I can check for some idea on the cause?

Thanks


Specs below.

Case
CORSAIR iCUE 5000X RGB MID TOWER GAMING CASE
Processor (CPU)
AMD Ryzen 7 5800X Eight Core CPU (3.8GHz-4.7GHz/36MB CACHE/AM4)
Motherboard
ASUS® TUF X570-PLUS GAMING (USB 3.2 Gen 2, PCIe 4.0, CrossFireX) - ARGB Ready!
Memory (RAM)
32GB Corsair VENGEANCE DDR4 3200MHz (2 x 16GB)
Graphics Card
8GB NVIDIA GEFORCE RTX 3070 Ti - HDMI, DP, LHR
1st M.2 SSD Drive
500GB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 6900MB/R, 5000MB/W)
1st M.2 SSD Drive
2TB INTEL® 670p M.2 NVMe PCIe SSD (up to 3500MB/sR | 2700MB/sW)
1st Storage Drive
2TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 256MB CACHE
Power Supply
CORSAIR 1000W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H115i ELITE CAPELLIX RGB Hydro Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account

 

[imfasttom]

Any chance anyone can help here???

 

[B4zookaw]

If it were me, and there was no obvious indicator of a root cause or responsible app, I’d do a wipe of OS drive and clean install of windows and ensure all drivers are updated. I’d then validate stability of system before reinstalling games etc. it’s probably the quickest path to a solution than aimless trouble shooting.

 

[imfasttom]

If it were me, and there was no obvious indicator of a root cause or responsible app, I’d do a wipe of OS drive and clean install of windows and ensure all drivers are updated. I’d then validate stability of system before reinstalling games etc. it’s probably the quickest path to a solution than aimless trouble shooting.

Gotcha. I didn't wanna head down this path in case I had missed something else to try.

 

[SpyderTracks]

Gotcha. I didn't wanna head down this path in case I had missed something else to try.

With how quick a clean install is these days, it's often a more efficient step than troubleshooting a root cause which can take a long time.