Realtek High Definition Audio problems Windows Vista

DP7657

New member
Hi All,

I've recently been experienceing some sound problems in an old game (Red Alert 2 to be specific), having spoken to the gurus of the RA2 forum, they diagnosed that I may need to uninstall and re-install my audio drivers.

These were for a Realtek High Definition Audio Device, embedded as part of the motherboard (Intel R AWRDACPI). The PC originally shipped with everything installed and Windows XP. It has since been upgraded to Windows Vista with no known issues remaining...other than the RA2 sound issue, which I now suspect is a result of the XP > Vista transition. The Realtek Audio Manager program knew it wasn't the right software for Vista as it had a message when you checked in the settings (although RA2 is the only time any problem has ever manifested itself).

The PC was running with Realtek High Definition Audio using driver version 5.10.0.5265, I upgraded this (I think) to the latest driver pack I could find on the Realtek website for HD Audio for Windows Vista 32 bit...the program installed fine and operates well...but something has gone very wrong with the hardware - software communication. All I have now is a Realtek HD Audio DIGITAL OUTPUT which clearly gives me nothing on my analogue speakers so I have no sound on the PC at all.

Windows kindly deleted the restore point that I created this morning and a driver roll-back using DriverMax has not worked so far.

Has anyone got any ideas? If it was my PC I'd probably just do a clean re-install of Windows but it is my dad's PC that I'm trying to 'help' with...

Any advice greatly appreciated!



Here's the spec:

Motherboard (Intel R AWRDACPI)
Processor: Intel core 2 cpu 6600 @2.40 ghz 900 mhz
RAM: 2 GB
Windows Vista SP 2 32 Bit OS (upgraded from original shipping with Windows XP, sound worked fine previously to this weekend)
Graphics: Radeon X1600 / X1650 Series
Sound: Realtek High Definition Audio
 

Boozad

Prolific Poster
Go to the vendor's website or Intel's website and get the latest drivers from there. It may there are no relevant drivers for Vista seeing as the machine shipped with XP.
 

DP7657

New member
Miraculously I managed to get it sorted last night...sound back and I can confirm that the initial diagnosis of dodgy drivers was in fact correct. Game running perfectly now.

I had already attempted installing both drivers but Vista wouldn't accept the install of the AC 97 Audio Driver. I actually don't know what happened in the end that got it working, I was fiddling a lot with the sound manager stuff and even had to change some .reg files which was me way beyond my depth!

Anyway, thanks for your input from the beginning, all's well that ends well.

Mods - this has been solved and may be useful to be locked for future searches.
 
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