Realtek RTL8192EE Wireless LAN 802.11n pci-e card only has 802.11b or b/g?

[MLewis96]

Hi, I recently got a new PC from PCS and selected "WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD" and that turned out to be the Realtek RTL8192EE Wireless LAN 802.11n pci-e card.

I was getting very low download/upload speeds, I updated the driver off realtek's website which improved it slightly but the speeds are still fairly low compared to what I had on my previous PC from PCS which I got in 2016.

When I check the properties for the network adapter, it still only shows 802.11b or 802.11b/g under wireless mode. Is this expected or have I missed something?
I've also tried changing wireless channel on our Virgin mfd to a less congested channel than 1, 6 or 12 iirc.

Appreciate any help.

The spec is:

Case
THERMALTAKE CORE X71 TEMPERED GLASS EDITION GAMING CASE
Overclocked CPU
Overclocked AMD Ryzen 9 5900X 12 Core (3.7GHz @ up to 4.7GHz)
Motherboard
ASUS® STRIX B550-F GAMING (DDR4, USB 3.2, 6Gb/s) - ARGB Ready!
Memory (RAM)
32GB Corsair VENGEANCE DDR4 3600MHz (2 x 16GB)
Graphics Card
24GB ASUS ROG STRIX GEFORCE RTX 3090 - HDMI, DP
1st Storage Drive
2TB Samsung 870 QVO 2.5" SSD, SATA 6Gb/s (up to 560MB/sR | 530MB/sW)
1st M.2 SSD Drive
1TB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 7000MB/R, 5000MB/W)
Power Supply
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H115i RGB PRO XT Hydro Series High Performance CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Extra Case Fans
1x 120mm Black Case Fan (configured to extract from rear/roof)
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Supplied on USB Drive
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Google Chrome™
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Insurance
Simplesurance Purchase Protection inc. Accidental Damage & Theft

 

[SpyderTracks]

Unfortunately that card is very old now and has poor driver support. From what we hear it's very hard to get it working anymore. Personally I'd swap it for an AX200 card

 

[TonyCarter]

Have we verified that the antennae are attached

 

[SpyderTracks]

Have we verified that the antennae are attached

Even with the antenna, that card fails to provide any meaningful speed.

It's the actual drivers, they are so far out of date, they're not compatible anymore with modern windows.

A guy recently even had Microsoft remote control his PC and tell him there were no compatible drivers available for it.

Of course, it's worth making sure the antennas are attached, but IIRC with that card, they're not modular anyway, they're secured on by design.

 

[ubuysa]

Even with the antenna, that card fails to provide any meaningful speed.

It's the actual drivers, they are so far out of date, they're not compatible anymore with modern windows.

A guy recently even had Microsoft remote control his PC and tell him there were no compatible drivers available for it.

Of course, it's worth making sure the antennas are attached, but IIRC with that card, they're not modular anyway, they're secured on by design.

Which does kind of beg the question why PCS are still selling it?

 

[SpyderTracks]

Which does kind of beg the question why PCS are still selling it?

This did come up recently with one of the admins.