Recoil III RTX 2070 Can't handle games anymore

Norveu

Active member
Ok, so there's a lot of background processes going on, when people say idle, they mean absolutely nothing open other than the temperature monitor, so no chrome, nothing else at all as they all take resources.

It's likely as well, there are some background processes resultant from new installation that are sorting out caching and indexing.

I'm not overly happy with the resting temps though, I wouldn't want them that high at all, to me that would be enough for a repaste.

I'd be expecting more mid 40's at the most really.
So do I need to take a check on thermal paste?
For chrome only this page and one youtube video is open.
Also I was expecting mid 40's as well. I'm not sure why temperatures are high like this.
 

Martinr36

MOST VALUED CONTRIBUTOR
GPU1 running at 69 with no load..........

1622059741619.png
 

SpyderTracks

We love you Ukraine
So do I need to take a check on thermal paste?
For chrome only this page and one youtube video is open.
Also I was expecting mid 40's as well. I'm not sure why temperatures are high like this.
Because you’ve got programs open, it’s not on idle. As I said, you have nothing open apart from the monitoring software.

But even with a small load the temps are definitely too high.
 

Norveu

Active member
Because you’ve got programs open, it’s not on idle. As I said, you have nothing open apart from the monitoring software.

But even with a small load the temps are definitely too high.
Okay, I have closed apps I know like chrome. I also tried to close my screenshot app but without it I couldn't take screenshot pressing print screen button so I had to use it. Well GPU temp didn't change at all.
c1.pngc2.pngc3.pngc4.pngc5.png
 

SpyderTracks

We love you Ukraine
Sorry about that 😁
I have no experience on laptops so is it easy and safe to repaste? Like if I follow a video or something?
I'm kind of scared because this is a laptop.
It’s exactly the same process on a laptop or a desktop.
 

SpyderTracks

We love you Ukraine
Hi, did you manage to solve the problem? I had to take out battery from my Recoil III for the same reason and after this the FPS dropped significantly. The temps are normal or low. GPU is at 55 degrees max when running Unigine Heaven. I checked HW Info while the benchmark was running and my suspicion is that there is power limit when the laptop is powered only by AC Adapter.

Here is some info that I found while searching for an answer ->
is this a pcspecialist system? Can you post your full specs from the order page?
 

Norveu

Active member
Hi, did you manage to solve the problem? I had to take out battery from my Recoil III for the same reason and after this the FPS dropped significantly. The temps are normal or low. GPU is at 55 degrees max when running Unigine Heaven. I checked HW Info while the benchmark was running and my suspicion is that there is power limit when the laptop is powered only by AC Adapter.

Here is some info that I found while searching for an answer ->
Couldn't. I was thinking to buy a thermal paste but it didn't look like that was the only problem and sending over to the laptop repair looked like it's going to cost. Also buying new battery is not possible because you have to order it from another country on E-Bay. So I decided to buy a new laptop as everything looks like really messy on this laptop.
 

SpyderTracks

We love you Ukraine
Couldn't. I was thinking to buy a thermal paste but it didn't look like that was the only problem and sending over to the laptop repair looked like it's going to cost. Also buying new battery is not possible because you have to order it from another country on E-Bay. So I decided to buy a new laptop as everything looks like really messy on this laptop.
That’s mental!
 

Norveu

Active member
That’s mental!
I talked with a laptop repairer and he told me that even if I buy new thermal paste for the GPU, it wouldn't be effective and I will just waste my money. As the laptop heats so quickly even when I'm playing low graphic games there might be a thing that my GPU is damaged due to high heat. So basically for me buying new GPU for the laptop looks like doesn't worth it at all. I'm stuck with this laptop because I usually travel and it is difficult to travel with big desktop cases+monitor also I am not willing to buy another laptop. So unfortunately I can not play great quality or middle quality games anymore and can not use my VR to experience VR games. Well anyways it is sad that this laptop cost me too much when I even couldn't use for a long time.
 

SpyderTracks

We love you Ukraine
I talked with a laptop repairer and he told me that even if I buy new thermal paste for the GPU, it wouldn't be effective and I will just waste my money. As the laptop heats so quickly even when I'm playing low graphic games there might be a thing that my GPU is damaged due to high heat. So basically for me buying new GPU for the laptop looks like doesn't worth it at all. I'm stuck with this laptop because I usually travel and it is difficult to travel with big desktop cases+monitor also I am not willing to buy another laptop. So unfortunately I can not play great quality or middle quality games anymore and can not use my VR to experience VR games. Well anyways it is sad that this laptop cost me too much when I even couldn't use for a long time.
So you do what you've paid a lot of money for and get it RMA'd if there's a physical problem that needs fixing.

Don't get a 3rd party to quote you random things, don't get them to fix it as it will destroy your warranty.

I don't understand? Do you not realise what a warranty is? That's a huge portion of the money you've paid out, it's an essential part of buying any electronics exactly because it's not possible to guarantee no failure due to defect from supplied parts, it's standard protection offered by the manufacturer / supplier?
 

Scott

Behold The Ford Mondeo
Moderator
Missed this thread the first time round. Firstly, fantastic support from @SpyderTracks..... has to be said, brilliant troubleshooting and patience.

Next..... to the OP, I understand that it's out of your comfort zone with what is required etc but I strongly believe you have been duped by the 3rd party.

There's a really, really, simple explanation for what is happening here. The paste on the CPU was replaced..... but the GPU wasn't (or vice versa). The reason for the high CPU/GPU temps is that one of them hasn't had the paste applied correctly. As the heatsink is shared across both the CPU and the GPU, one running hot will have the other automatically running hot as the heatsink will be heating it up.

This could be completely wrong and there could of course be a more significant issue, but the costs of doing some simple checks and fixes would be drastically less than replacing a GPU or the entire laptop. I would agree with the advice that IF the GPU is toast then it's not worth replacing just the GPU, unless under warranty. However, replacing the paste is routine and something that anyone can do with patience and care.

If you haven't already purchased a laptop I would strongly advise taking the time to replace the paste yourself, without using any third party. I know how careful you will be on your first attempt and you will be VERY diligent with what is required so after that we will be fairly well placed to ascertain what state the laptop is actually in.
 

ubuysa

The BSOD Doctor
I talked with a laptop repairer and he told me that even if I buy new thermal paste for the GPU, it wouldn't be effective and I will just waste my money. As the laptop heats so quickly even when I'm playing low graphic games there might be a thing that my GPU is damaged due to high heat. So basically for me buying new GPU for the laptop looks like doesn't worth it at all. I'm stuck with this laptop because I usually travel and it is difficult to travel with big desktop cases+monitor also I am not willing to buy another laptop. So unfortunately I can not play great quality or middle quality games anymore and can not use my VR to experience VR games. Well anyways it is sad that this laptop cost me too much when I even couldn't use for a long time.
I can't tell you how good your 'laptop repairer' is, but anyone can set themselves up as a laptop repair tech, you need no qualifications, no certifications and not even any experience. However, it's almost impossible to make a living just doing repairs so these people typically also sell refurbished laptops and PCs. There is much more margin in selling a refurbished laptop or PC than there is in repairing one. It can take a long time to properly diagnose and repair a laptop or PC yet you can't charge as much for your time as you really need to, the customer just won't pay it. It makes much more economic sense when faced with a laptop that may take several hours to diagnose and repair, to tell the customer that something serious and expensive may have failed and offer to sell them a replacement. Then you can refurbish their old laptop in your own time and later sell it on at a profit....

On the other hand the people on here aren't making any money at all from their advice, everyone volunteers their time and expertise. In addition many of the regular contributors have a vast wealth of experience and actually do know what they're talking about. You only need look at the date that people like @SpyderTracks and @Scott joined these forums to realise theyve been giving good and accurate advice freely for a good many years. Their total postings count and their reactions score (the number of users who have 'liked' their posts) demonstrates how reliable their (and others) advice really is.

Who you trust is up to you, but where you have long-standing contributors with proven knowledge and experience and a back street 'laptop repair' guy who may actually know only a little more than Mr Average I know where my trust would lie.
 
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