Hello!
I have several issues with my laptop, ordered at the beginning of this year.
- I experienced regular BSODs linked to TPSync.sys, and PCSPECIALIST suggested to download the touchpad driver again. This worked for a week before going back to daily blue screens, after looking around I fond a fix suggesting to disable hkbdfltr in the registry. So far this seems to work, fingers crossed.
- After a few months the customized backlighting of the keyboard stopped working. I needed to open Flexikey for it to suddenly start up again. However for the past month this trick doesn't seem to work anymore.
- The screen brightness hotkey wasn't working when I first got the PC, I found a fix for it (forgot what it was), it worked for a while but suddenly stopped. The option in the control panel would also not work. I then found out I cold adjust the brightness from Clevo Control Center, which I used for a while, until it, again, stopped working. My screen is now at 100% brightness at all times, I have no way to turn it down, and it's straining my eyes completely as you can imagine...
- The audio jack seems to stop working after the laptop has entered sleep mode. My headphones are still detected, as Realtek opens, but no sound is coming out.
- Finally, at random times, without moving the laptop whatsoever, some keys will randomly stop working, namely: backpsace, enter (but the one on the numpad still works), 9 on the numpad, u x and q. And they start working again after a while.
Drivers are up to date, have been uninstalled and reinstalled, etc.
PCSPECIALIST suspects a hardware issue, I'm more and more convinced it's software, and connected to Clevo Control Center (which seems... pretty infamous if I trust my Google searches). The laptop has been treated nicely, and a number of these issues would happen after the laptop would enter and leave sleep mode, which is why I believe it's linked to software. However they still happen even after disabling sleep mode...
Would love any help on this, if anyone has seen or experienced something similar. The failing screen brightness and keyboard issues are driving me up the walls.
The specs, in case anyone needs them:
Let me know if yo need more details to work with, etc!
Please save my mental health and my eyes ;-;
Also any typos are definitely a consequence of my current keyboard situation (...)
I have several issues with my laptop, ordered at the beginning of this year.
- I experienced regular BSODs linked to TPSync.sys, and PCSPECIALIST suggested to download the touchpad driver again. This worked for a week before going back to daily blue screens, after looking around I fond a fix suggesting to disable hkbdfltr in the registry. So far this seems to work, fingers crossed.
- After a few months the customized backlighting of the keyboard stopped working. I needed to open Flexikey for it to suddenly start up again. However for the past month this trick doesn't seem to work anymore.
- The screen brightness hotkey wasn't working when I first got the PC, I found a fix for it (forgot what it was), it worked for a while but suddenly stopped. The option in the control panel would also not work. I then found out I cold adjust the brightness from Clevo Control Center, which I used for a while, until it, again, stopped working. My screen is now at 100% brightness at all times, I have no way to turn it down, and it's straining my eyes completely as you can imagine...
- The audio jack seems to stop working after the laptop has entered sleep mode. My headphones are still detected, as Realtek opens, but no sound is coming out.
- Finally, at random times, without moving the laptop whatsoever, some keys will randomly stop working, namely: backpsace, enter (but the one on the numpad still works), 9 on the numpad, u x and q. And they start working again after a while.
Drivers are up to date, have been uninstalled and reinstalled, etc.
PCSPECIALIST suspects a hardware issue, I'm more and more convinced it's software, and connected to Clevo Control Center (which seems... pretty infamous if I trust my Google searches). The laptop has been treated nicely, and a number of these issues would happen after the laptop would enter and leave sleep mode, which is why I believe it's linked to software. However they still happen even after disabling sleep mode...
Would love any help on this, if anyone has seen or experienced something similar. The failing screen brightness and keyboard issues are driving me up the walls.
The specs, in case anyone needs them:
Chassis & Display Defiance Series: 15.6" Matte Full HD 120Hz LED Widescreen (1920x1080)
Processor (CPU) Intel® Core™ i7 Quad Core Processor 7700HQ (2.8GHz, 3.8GHz Turbo)
Memory (RAM) 16GB Corsair 2400MHz SODIMM DDR4 (2 x 8GB)
Graphics Card NVIDIA® GeForce® GTX 1060 - 6.0GB GDDR5 Video RAM - DirectX® 12.1
1st Hard Disk 500GB SEAGATE FIRECUDA 2.5" SSHD - UP TO 5X FASTER THAN HDD!
1st M.2 SSD Drive 128GB M.2 2280, SATA 6Gb/s (560MB/R, 467MB/W)
Memory Card Reader Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC)
AC Adaptor 1 x 150W AC Adaptor
Power Cable 1 x 1 Metre Cloverleaf European Power Cable
Thermal Paste EK-TIM ECTOTHERM THERMAL COMPOUND
Sound Card Intel 2 Channel High Def. Audio + MIC/Headphone + SoundBlaster X-Fi MB3
Bluetooth & Wireless GIGABIT LAN & KILLER™ WIRELESS-AC 1535 M.2 GAMING 802.11AC + BLUETOOTH 4.1
USB/Thunderbolt Options 3 x USB 3.1 Type A, 2 x USB 3.1 Type C AS STANDARD
Keyboard Language RGB BACKLIT USA KEYBOARD
Operating System Genuine Windows 10 Home 64 Bit - inc DVD & Single Licence
Let me know if yo need more details to work with, etc!
Please save my mental health and my eyes ;-;
Also any typos are definitely a consequence of my current keyboard situation (...)