Hello,
Every time I boot my laptop, or wake it from sleep/hibernate, the screen brightness drops to 0%. It will display the previously saved brightness for approximately 1-2 seconds, before suddenly going to the minimum brightness. This is very frustrating, especially when I'm using the laptop at night as the screen goes so dark I can't see my keyboard to increase the brightness again (the backlit keyboard is always switched off when the laptop wakes/boots, I have to manually switch it on every time. I don't know if this is normal either).
There is no adaptive/auto light adjustment in windows settings - I don't believe this laptop has that feature. The screen will revert to zero regardless of the lighting in my environment. I installed all provided drivers when I received the laptop.
I have tried to search for an answer on Google but this doesn't appear to be a common problem as I cannot find anyone with a similar issue. I thought maybe it's an issue with PC Specialist/ TongFang builds perhaps. I've already RMA'd this laptop once for severe CPU and GPU performance issues (motherboard was replaced). I really hope I don't have a dud.
Cheers!
Chris
Every time I boot my laptop, or wake it from sleep/hibernate, the screen brightness drops to 0%. It will display the previously saved brightness for approximately 1-2 seconds, before suddenly going to the minimum brightness. This is very frustrating, especially when I'm using the laptop at night as the screen goes so dark I can't see my keyboard to increase the brightness again (the backlit keyboard is always switched off when the laptop wakes/boots, I have to manually switch it on every time. I don't know if this is normal either).
There is no adaptive/auto light adjustment in windows settings - I don't believe this laptop has that feature. The screen will revert to zero regardless of the lighting in my environment. I installed all provided drivers when I received the laptop.
I have tried to search for an answer on Google but this doesn't appear to be a common problem as I cannot find anyone with a similar issue. I thought maybe it's an issue with PC Specialist/ TongFang builds perhaps. I've already RMA'd this laptop once for severe CPU and GPU performance issues (motherboard was replaced). I really hope I don't have a dud.
Cheers!
Chris
| Chassis & Display | Vyper Series: 15.6" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080) |
| Processor (CPU) | Intel® Core™ i7 Eight Core Processor 10875H (2.3GHz, 5.1GHz Turbo) |
| Memory (RAM) | 32GB Corsair 2666MHz SODIMM DDR4 (2 x 16GB) |
| Graphics Card | NVIDIA® GeForce® RTX 2070 - 8.0GB GDDR6 Video RAM - DirectX® 12.1 |
| 1st M.2 SSD Drive | 1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W) |
| Memory Card Reader | Integrated 3 in 1 Card Reader (Full Size SD / SDHC / SDXC) |
| AC Adaptor | 1 x 230W AC Adaptor |
| Power Cable | 1 x 1 Metre UK Power Cable (Kettle Lead) |
| Battery | Vyper Series 62WH Lithium Ion Battery |
| Thermal Paste | ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND |
| Sound Card | 2 Channel High Def. Audio + THX Spatial Audio |
| Bluetooth & Wireless | GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX201 (2.4 Gbps) + BT 5.0 |
| USB/Thunderbolt Options | 1 x THUNDERBOLT 3 PORT + 3 x USB 3.1 PORTS |
| Keyboard Language | VYPER SERIES RGB BACKLIT UK KEYBOARD |
| Operating System | Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001] |
