king-of-headbutts
New member
So I ordered a customer built pc on the 26th of May. At the time it had the build time estimate listed as 12-14 working days. When it got to 15 working days and it was still in pre-production I called up and the guy on the phone was brutally honest with me (which I appreciated tbh, rather know the truth than be fed waffle), he told me with covid delays it would probably be another 2-3 weeks before I saw it even at that stage. Fine, nothing to do so I said I'll wait however long I need to. Finally got the email saying it was dispatched and will be with me this coming Monday, received that email the 2nd of July. However when picking the parts I specifically picked an AMD RX5700 as the offer with that included 2 free games and 3 months game pass. When I got the email about dispatch I got a separate email with the codes to claim this offer and the email said the codes expired the 30th of June, 2 days before they even sent me the codes! Tried them on the AMD site anyway just in case and they were indeed expired. Called up and the guy on the phone said he would have the marketing team email me fresh working codes before the weekend, but I have got nothing. Has anyone else experienced this and got anywhere with claiming these free games? After waiting over a month for the build time already I am seriously pissed off that the offer expired before I could claim it and I am sorely tempted to just return the PC over all this.