SERIAL NUMBER NOT APPLICABLE

[joshuua]

I have recently purchased a custom laptop.

Iam trying to utilise Intune which requires a simple serial key. This is normally obtained using

wmic bios get serialnumber

in cmd prompt.

However this appears to say

serial number not applicable

Not really ideal and I haven't seen this before or had this issue with any other device. Has anyone else come across this with custom builds or has anyone got any solutions?

Many thanks.

 

[SpyderTracks]

I have recently purchased a custom laptop.

Iam trying to utilise Intune which requires a simple serial key. This is normally obtained using

wmic bios get serialnumber

in cmd prompt.

However this appears to say

Not really ideal and I haven't seen this before or had this issue with any other device. Has anyone else come across this with custom builds or has anyone got any solutions?

Many thanks.

custom laptops won't have a BIOS serial available through that command.

If you go into the BIOS it should be listed under Product Number under the main details.

 

[SpyderTracks]

Best place to ask is on the official InTune forum:

Microsoft Intune - Microsoft Q&A

A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.

social.technet.microsoft.com

It's not a microsoft issue, it's just the serial won't pass from the BIOS to windows.

 

[joshuua]

Cheers for the reply @SpyderTracks

Yeah I thought it wasn't Microsoft.

Do you know of anyway to pass it through?

 

[SpyderTracks]

Cheers for the reply @SpyderTracks

Yeah I thought it wasn't Microsoft.

Do you know of anyway to pass it through?

I don’t think it’s possible. You’d have to manually specify it to the build in intune.

 

[SpyderTracks]

Just to confirm, on my PCS custom clevo chassis, I get the same output in powershell.

I don't know if it's possible, but if you've got lots of these and need more automation, there may be a way to script the serial entries into inTune.

Failing that, contact PCS, I don't know if it's possible, but they may be able to correct it.