I brought this PC about 2 weeks ago now and the mic on my headphones didn't work so I went ahead to go purchase another headset but the mic still didn't work. I attempted to try fix it threw multiple YouTube tutorials but then my sound completely cut off, so I then went to Microsoft Support Team and they couldn't fix it so they told me to got to you guys which is where I am now also when I plug in a headset it's meant to ask 'which device did you plug in?' but now that doesn't show up either, I'll list my full specs below.