Standby mode

S

Spark

Member
Hi, I keep getting a message that says ‘no DP1 signal from this device’ and then it goes into standby mode, any suggestions for why it’s doing this? I just set up my new computer and monitor so I’m not sure if I’ve did something wrong.
Help appreciated thanks!
 
S

Spark

Member
I’m connecting via a DP cable I got with my monitor and I think it’s the GPU output.

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SpyderTracks

SpyderTracks

We love you Ukraine
It either is the GPU or it's the motherboard, there's no way to be confused unless you don't know.

Could you upload a photo of the rear of the PC with cables attached? Photo's need to be under 1MB in size.
 
T

TonyCarter

VALUED CONTRIBUTOR
Does your monitor have more than one DP port, and is it definitely connected to DP1 port?

Can you cycle through the inputs on the monitor…just in case?
 
S

Spark

Member
It has 2 DP ports and the same thing happens for both, sometimes right away or I will be playing a game and then that message comes up.
So this is it plugged into the GPU.
IMG_6560.jpeg
 
S

Spark

Member
I checked the input channel and its DP1 which matches what my cable is plugged in to, I’m trying to load the screen at the moment and I’m getting the same message and the monitor isn’t coming out of standby mode.
 
SpyderTracks

SpyderTracks

We love you Ukraine
Spark said:
I checked the input channel and its DP1 which matches what my cable is plugged in to, I’m trying to load the screen at the moment and I’m getting the same message and the monitor isn’t coming out of standby mode.
Click to expand...
Are there any beeps when you power on the computer? We need the sequence ie long short

And just try swapping the monitor to the other DP channel just to be sure.
 
S

Spark

Member
So when I power on the computer it makes one short beep.
Ok, I tried the other DP channel and the same thing happened.
 
S

Spark

Member
Yeah I’ve tried that too, I actually thought it was working fine after doing that but then I went to play Sims 4 and it cut to standby mode quicker.
 
Scott

Scott

Behold The Ford Mondeo
Moderator
Do you have another cable you can try? Just ensure that it's the latest standard.
 
S

Spark

Member
Thanks for your help, tried everything suggested and then phoned up pcspecialist, they were great but nothing worked so I got a replacement.
 
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