Strange graphics issue with vortex 3

HBarca

Member
Hi,
Posted about this previously but still haven't managed to come up with a solution. Basically when launching a game the laptop will almost always go to a black screen. The game will be running perfectly in the background as evidenced by the sound but nothing visual is present. Alt-tabbing doesn't do anything, only solution is put it to sleep mode and re-awaken which sometimes snaps it back to the video output it should be using. I'm running a intel HD 4000 and Geforce 675MX 4.0GBDDR. When actually gaming and using the Nvidia card the laptop performs like a champ but as you can imagine this issue is really getting annoying. It happens with all of my games which are all steam based if that makes any difference. Latest drivers etc. It feels like a config issue to me but I'm at a loss as to what exactly the parameter is that is causing it to do this.

Thanks.
 

WhatCanIKeep?

Administrator
Staff member
We would first of all like to take this opportunity and apologise for the inconvenience, what we would like you to do as a test is uninstall the Driver and Software that is part of the nVidia Graphic card. Once you have done this please insert the Driver disk that we have provided and install the nVidia Drivers, after this please restart the system and then test it.

I would also recommend calling our Support team so they can look into this for you further.

0844 499 4000
http://www.pcspecialist.co.uk/contact-us/
http://www.pcspecialist.co.uk/call-waiting/
 

HBarca

Member
Hi,
I've updated Intel HD 4000 drivers and Nvidia Drivers to latest available and played around with some settings in the nvidia control panel. It *tentatively* seems to have fixed it. Just thought I 'd let you knwo in case anyone else has the same issue.
 
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