Sudden stuttering / freezing in games & coil whine?

Neonoms

New member
Hello,

I would appreciate if someone could help me out with a very strange problem I came across just recently. It all started a few days ago when the video card, I'm fairly sure it's the video card, started making a buzzing, sort of an electric, sound when a game was launched. I assumed it was coil whine, as it would stop when minimized, etc. So today I was playing Alien: Isolation. It was running on Ultra perfectly without a hitch until at one point the game started freezing. It would freeze for a second and keep going, except it kept getting more frequent until it froze entirely. The sound kept going though. I had to eventually restart the PC. I did get a strange "no signal" from the monitor whilst the game was still frozen and I tried to ctl+alt+del it to no avail before I had to restart it.

I thought maybe it was a glitch with the game, as it sometimes happens. However, once I booted it back up the game had started to randomly stutter as I tried to turn around or just move the camera. It didn't all the time, but it was noticeable. Especially because It was running butter smooth before. It didn't freeze any more though. I also tested out Middle Earth: Shadow of Mordor and, strangely, the game takes at least 3 times as long to load as it used to. I tried the benchmark and the average frames were 71, but the stuttering problem is in the actual game, just the same as it was in Alien: Isolation. It was running perfectly smoothly before today. I noticed that some textures take a while to load, blurry even as I walk right onto them. A whole orc hold was a big, blurry mess for a while.

I don't know if it's related but I've noticed some random page freezing on youtube as well, similarly to the freeze in Alien the sound remained going without a hitch.

The computer I bought was this one: https://www.pcspecialist.co.uk/computers-for-next-day-delivery/142/ just two weeks ago. I hope you can help me out as I can't send the PC back for troubleshooting. It's simply impossible for me at the moment.

Thank you for your time!
 

vanthus

Member Resting in Peace
Could be a faulty graphics card,in which case best phone PCS,
but first I would try a fresh install of the graphics driver,to do this,
Open the Control Panel
Select Programs and Features
Select AMD Catalyst Install Manager.
Click on Change.
Click on Next when prompted for the Welcome to the InstallShield Wizard for AMD Catalyst Install Manager,
Select Express Uninstall All Software,
Follow the on-screen directions and restart the system when finished
To verify that the graphics driver has been uninstalled, return to the Uninstall or Change a Program list and ensure that there is no AMD specific software listed.
If AMD specific software is still listed, remove any remaining AMD software components using the above process and restart the system when complete.
Download latest driver from here.
http://support.amd.com/us/gpudownload/Pages/index.aspx

Failing that,give PCS a call as I said.
They may be able to offer a solution over the phone,or if they agree it's a faulty graphics card you could ask for a replacement to be sent out and install it yourself if confident in doing so.
 
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