steveyboyarrow
Member
I have spent over £3300 on 2 separate PC's with your company & up until now I have never had a problem. I recently placed an order with you to upgrade the latest PC I had custom built with you just a few months ago.
Order number: ******
After booking the day off work to ensure the collection would be completed I waited in all day. When it got to around 15:15 I decided to give you a call to find out what was going on. It was then that I was informed that for some reason the request hadn't gone through to DPD's system. I've had to mess around removing passwords, clearing temp files, packing the PC away securely ready etc & all for nothing! You were quick to take the money from my account with no regard whatsoever for the service you were paid to provide.
This order if you've even bothered to look at it was for just shy of £850 which would take the total I have spent with your company to over £4000. Your incompetence has cost me my time, energy & even a days holiday. It is now going to cost you not only this order as well as all future orders, but also me as a customer.
In my excitement I had told everybody I know I was having my PC upgraded. Now instead I'll be telling them how you've completely wasted my time with your incompetence & just how shocking your complete lack of concern about this is. Thanks for nothing!!
Regards.
Order number: ******
After booking the day off work to ensure the collection would be completed I waited in all day. When it got to around 15:15 I decided to give you a call to find out what was going on. It was then that I was informed that for some reason the request hadn't gone through to DPD's system. I've had to mess around removing passwords, clearing temp files, packing the PC away securely ready etc & all for nothing! You were quick to take the money from my account with no regard whatsoever for the service you were paid to provide.
This order if you've even bothered to look at it was for just shy of £850 which would take the total I have spent with your company to over £4000. Your incompetence has cost me my time, energy & even a days holiday. It is now going to cost you not only this order as well as all future orders, but also me as a customer.
In my excitement I had told everybody I know I was having my PC upgraded. Now instead I'll be telling them how you've completely wasted my time with your incompetence & just how shocking your complete lack of concern about this is. Thanks for nothing!!
Regards.