Trying to get a 60" Samsung working as a monitor

[Camel]

Hey guys, recently purchased a PC set up. After plugging in, I can't seem to get my TV to work as a monitor. It's been fine and still continues to work okay when I plug a laptop into it. It just won't register the PC. Any advice would be greatly appreciated! Many thanks, Cameron.

 

[TonyCarter]

Is this a PCSpecialist build? If so can you paste your config into your post. This is so that we can 1) see if it's a supported build; 2) see if there's anything obvious in the build that could be causing the issue.

How to Post Your Specification to the Forum - Check this Spec

Just a first note, if you've been provided this link, don't amend your first post as it won't update the queue, please add an additional comment to the thread, that way it will go back to the front of the queue. Otherwise we don't know it's been updated. When creating a forum post looking to...

www.pcspecialist.co.uk

 

[Camel]

Hi Tony, yes it is. Here's the spec list,
Case
FRACTAL FOCUS G BLACK GAMING CASE (Window)
Processor (CPU)
AMD Ryzen 7 5700G Eight Core CPU with Radeon™ Graphics (3.8GHz-4.6GHz/20MB CACHE/AM4)
Motherboard
ASUS® TUF X570-PLUS GAMING (USB 3.2 Gen 2, PCIe 4.0, CrossFireX) - ARGB Ready!
Memory (RAM)
32GB PCS PRO DDR4 2666MHz (2 x 16GB)
Graphics Card
6GB NVIDIA GEFORCE RTX 2060 - HDMI, DP - VR Ready!
1st M.2 SSD Drive
2TB PCS PCIe M.2 SSD (3300 MB/R, 2900 MB/W)
DVD/BLU-RAY Drive
24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Power Supply
CORSAIR 550W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
PCS FrostFlow 100 V3 Series High Performance CPU Cooler (AMD)
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
Wireless Network Card
WIRELESS 802.11N 300Mbps/2.4GHz PCI-E CARD
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS.
Thanks.

 

[Steveyg]

Might be a silly suggestion but is the TV set to the correct output from the GPU connection?

 

[Camel]

I've already tried the other source options from the TV. No luck. The TV works okay with the laptop plugged in, just not on the PC. Thanks

 

[SpyderTracks]

I've already tried the other source options from the TV. No luck. The TV works okay with the laptop plugged in, just not on the PC. Thanks

I think @Steveyg meant is it plugged into the GPU output on the pc and not the motherboard?

And have you set the display in Windows settings or does it not appear as an option?

 

[Camel]

Oh my mistake. Apologies. Yes, it's most definitely plugged into the GPU. Thanks

 

[Steveyg]

I think @Steveyg meant is it plugged into the GPU output on the pc and not the motherboard?

View attachment 34692
And have you set the display in Windows settings or does it not appear as an option?

That CPU has on board graphics so it should work on the motherboard as well

What TV is it exactly and do you have another monitor you can test with the computer to make sure it's working?

 

[Camel]

I don't have a monitor at the moment to even run the start up. I was hoping to continue using my TV as I have been on the laptop. The TV I have is a 60" plasma Samsung pretty sure it's a J6200.
Thanks

 

[SpyderTracks]

Is

I don't have a monitor at the moment to even run the start up. I was hoping to continue using my TV as I have been on the laptop. The TV I have is a 60" plasma Samsung pretty sure it's a J6200.
Thanks

It showing in the windows display options?

 

[Camel]

It's just showing a black screen, as if there isn't anything plugged in. Thanks

 

[SpyderTracks]

It's just showing a black screen, as if there isn't anything plugged in. Thanks

Sorry, you're not understanding

In the windows display options, do you see the screen as an option to output to? What output type is selected? Mirrored, extended etc?

 

[RichLan564]

Sorry, you're not understanding

In the windows display options, do you see the screen as an option to output to? What output type is selected? Mirrored, extended etc?

I don't think he has a monitor to check the windows settings?

I don't have a monitor at the moment to even run the start up. I was hoping to continue using my TV as I have been on the laptop. The TV I have is a 60" plasma Samsung pretty sure it's a J6200.
Thanks

 

[Scott]

My guess is that the TV doesn't have the correct resolution for the BIOS boot. It's probably hanging somewhere during the POST and awaiting your input before continuing. If that's the case then there's not a lot you can do other than guess.

Are you plugging in a keyboard/mouse when attempting this? Reason I ask is some BIOS are setup to hold on no detection of keyboard.

 

[B4zookaw]

An unsupported resolution came to my mind as well, although on my TVs that usually results in an OSD message like "unsupported format" or similar. I think the best way to trouble shoot this is to get a monitor, even if you have to borrow one from someone/work and get PC booted with that. Then plug in the TV and see if it's detected, configure the correct resolution etc. Otherwise you're just working blind.

 

[Camel]

Thanks for your input guys. I have ordered a monitor that should be here tomorrow. I'll update you with the progress! Thanks.

 

[Martinr36]

Ok, just read through all of this, and it doesn't look as though the normal checks of is the GPU properly seated and are all other connections ok have been gone through............just a thought