Unknown driver in Device Manager - Enigma II

[simont]

Recently reinstalled windows on my computer with a new SSD.

I've installed all the drivers from the disc supplied with the laptop but I still have a device unknown in the device manager.

Any ideas what this might be?

Thanks in advance

 

[Meds]

Hi Simont,

What OS have you installed?

 

[simont]

Windows 7, the one supplied with the notebook
Cheers

 

[Meds]

Hi Simont,

Just spoken to a Laptop Technician, he says you will have to right click on the Unknown Device, choose the browse the Driver CD, go to the Chipset folder. There should then be a file named something along the lines of "945", please chose this file to install. The Unknown Device should then disappear from the list

Any problems, please let us know.

 

[simont]

Right clicked, went to update driver, then browse my computer for driver software and it allows you to only select a folder and could not find the file 945.inf in the folder.

 

[Meds]

When choose to browse the laptop Driver CD, go to the following location;

Driver\01_Chipset\1020\All

There should then be a long list of files, one being "945".

 

[simont]

Yeah I tried that but it only lets you select a folder not a specfic file, tried selecting the folder that 945 file in but it did not find anything.

 

[Meds]

If you call Tech Support on 0844 499 4000, they will be able to access your Laptop remotely and help install this driver for you.

 

[WhatCanIKeep?]

Hello,

You can try this,

Right click on "Unknown device" -> "Update Driver Software" -> "Browse my computer for driver software" -> "Let me pick from a list of device drivers on my compute"r -> "Next" -> "Have Disk" -> "Browse" ->" Driver\01_Chipset\1020\All/945" - > "Next"

That should do it for you