USB 3.2 Ports not performing as they should

InTheMood

Bronze Level Poster
Hi,

I have the following laptop since last year;

Chassis & Display
Defiance Series: 15.6" Matte Full HD 240Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i7 Eight Core Processor 11800H (2.3GHz, 4.6GHz Turbo)
Memory (RAM)
16GB Corsair 3200MHz SODIMM DDR4 (2 x 8GB)
Graphics Card
NVIDIA® GeForce® RTX 3060 - 6.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
1st M.2 SSD Drive
2TB INTEL® 670p M.2 NVMe PCIe SSD (up to 3500MB/sR | 2700MB/sW)
AC Adaptor
1 x 180W AC Adaptor
Power Cable
1 x 1.5 Metre Cloverleaf UK Power Cable
Battery
2 x Defiance Series Battery Pack (One Spare, Requires Assembly)
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Wireless Network Card
GIGABIT LAN & KILLER™ Wi-Fi 6 AX1650 M.2 GAMING + BLUETOOTH 5.0
USB/Thunderbolt Options
1 x THUNDERBOLT 4 PORT + 3 x USB 3.2 PORTS
Keyboard Language
15" DEFIANCE SERIES UK KEYBOARD
Operating System
NO OPERATING SYSTEM REQUIRED
Operating System Language
United Kingdom - English Language
Windows Recovery Media
NO RECOVERY MEDIA REQUIRED
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Firefox™
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Dead Pixel Guarantee
1 Year Dead Pixel Guarantee Inc. Labour & Carriage Costs
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
FAST TRACK 5 WORKING DAY DISPATCH
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Price: £0.00 including VAT and Delivery
Unique URL to re-configure: https://www.pcspecialist.co.uk/saved-configurations/defianceIX-15/bUxv9tG!MU/

I bought a couple new USB sticks and whilst making sure they work as they should for the speeds they are rated at (using crystaldiskinfo), I realised both of the ports on the right hand side of the machine are not performing as fast as the port on the left hand side. According to the specs, they should both be the same but the same stick will have a read speed of 150mb/s on the left port and only 40mb/s on both of the right hand port.

Any idea why that would be the case?

PS: The laptop went into RMA in the first year for an audio interface issue and I asked the PCS team to reinstall windows on their end with all configuration etc. so I trust this was done properly...

Device manager show everything working as it should, and all is up to date.
 
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