I am posting this to warn people who use vMix and also for some who may have a creative solution to the video/audio issue that is created with the laptop specification listed below running on Windopws 11.
Please note that the tech support at PC Specialists after much testing reported that the problem was with vMix software that has been on the market for years and is regularly updated.
Only reason this laptop was purchased was to use vMix & livestreaming and replace my previous PC Specialist laptop (Windows 10) so it is a painful one.
---
PROBLEM:
Running vMix in Windows 11 with
1) Open up vMix FULL SCREEN.
2) Create a new vMix Web Browser with link: https://www.youtube.com/live/zE8VSUG5_ZY?feature=share.
3) In vMix web browser playing the YouTube video after you accept cookie stuff from YouTube, open up the YouTube video in the Web browser full screen and make sure audio is on in the YouTube video. Skip youtube adverts and scroll to when the host starts talking.
4) Open up Windows Notepad, (FULL SCREEN) while listening to the audio coming from vMix that is now hidden by Notepad.
For me the audio plays normally for about 5 secs then gets distorted - could also say the video playing in vMix's browser gets distorted which distorts the audio. When you give vMix the focus and bring to front the audio stays distorted for about 5 seconds and then goes normal. This issue also happens with browsers open FULL SCREEN. Problem, is related to opening up software like Note Pad and Browsers FULL SCREEN while running vMix.
SPEC:
Chassis & Display
Ionico Series: 17.3" Matte QHD 240Hz sRGB 100% LED Widescreen (2560x1440)
Processor (CPU)
Intel® Core™ i7 14 Core Processor 12700H (4.7GHz Turbo)
Memory (RAM)
32GB Corsair 4800MHz SODIMM DDR5 (1 x 32GB)
Graphics Card
NVIDIA® GeForce® RTX 3070 Ti - 8.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
1TB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 7000MB/R, 5000MB/W)
1st M.2 SSD Drive
1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
Memory Card Reader
Integrated Micro-SD Memory Card Reader
AC Adaptor
1 x 280W AC Adaptor
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Battery
Ionico Series Integrated 91WH Lithium Ion Battery
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX201 + BT 5.0
USB/Thunderbolt Options
1 x USB 3.2 PORT (Type C) + 3 x USB 3.2 PORTS
Docking Hub
PCS DS110 USB-C Docking Hub: 3 x USB 3.0, 1 x HDMI, 1 x RJ45, 1 x TYPE-C PD
Keyboard Language
IONICO 17 SERIES RGB BACKLIT UK KEYBOARD
Operating System
Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
Norton 360 Deluxe: 1 User, 5 Devices - 1 Year Subscription
Browser
Google Chrome™
Carry Case
Tech Air 17.3" Classic Backpack
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 2.0 MP FULL HD WEBCAM
Please note that the tech support at PC Specialists after much testing reported that the problem was with vMix software that has been on the market for years and is regularly updated.
Only reason this laptop was purchased was to use vMix & livestreaming and replace my previous PC Specialist laptop (Windows 10) so it is a painful one.
---
PROBLEM:
Running vMix in Windows 11 with
1) Open up vMix FULL SCREEN.
2) Create a new vMix Web Browser with link: https://www.youtube.com/live/zE8VSUG5_ZY?feature=share.
3) In vMix web browser playing the YouTube video after you accept cookie stuff from YouTube, open up the YouTube video in the Web browser full screen and make sure audio is on in the YouTube video. Skip youtube adverts and scroll to when the host starts talking.
4) Open up Windows Notepad, (FULL SCREEN) while listening to the audio coming from vMix that is now hidden by Notepad.
For me the audio plays normally for about 5 secs then gets distorted - could also say the video playing in vMix's browser gets distorted which distorts the audio. When you give vMix the focus and bring to front the audio stays distorted for about 5 seconds and then goes normal. This issue also happens with browsers open FULL SCREEN. Problem, is related to opening up software like Note Pad and Browsers FULL SCREEN while running vMix.
SPEC:
Chassis & Display
Ionico Series: 17.3" Matte QHD 240Hz sRGB 100% LED Widescreen (2560x1440)
Processor (CPU)
Intel® Core™ i7 14 Core Processor 12700H (4.7GHz Turbo)
Memory (RAM)
32GB Corsair 4800MHz SODIMM DDR5 (1 x 32GB)
Graphics Card
NVIDIA® GeForce® RTX 3070 Ti - 8.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
1TB SAMSUNG 980 PRO M.2, PCIe NVMe (up to 7000MB/R, 5000MB/W)
1st M.2 SSD Drive
1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)
Memory Card Reader
Integrated Micro-SD Memory Card Reader
AC Adaptor
1 x 280W AC Adaptor
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Battery
Ionico Series Integrated 91WH Lithium Ion Battery
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Wireless Network Card
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX201 + BT 5.0
USB/Thunderbolt Options
1 x USB 3.2 PORT (Type C) + 3 x USB 3.2 PORTS
Docking Hub
PCS DS110 USB-C Docking Hub: 3 x USB 3.0, 1 x HDMI, 1 x RJ45, 1 x TYPE-C PD
Keyboard Language
IONICO 17 SERIES RGB BACKLIT UK KEYBOARD
Operating System
Windows 11 Home 64 Bit - inc. Single Licence [KUK-00003]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
Norton 360 Deluxe: 1 User, 5 Devices - 1 Year Subscription
Browser
Google Chrome™
Carry Case
Tech Air 17.3" Classic Backpack
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 2.0 MP FULL HD WEBCAM
