Vortex laptop switching on and off repeatedly during startup

[dmcn]

Hi,

I have a Vortex laptop that I got in 2014 and just recently it's started not switching on immediately. I press the power button and it will start up/ fan and lights switch on etc, then after a couple of seconds it will switch off. This will repeat multiple times and then it will load up normally and I won't have any other issues. It won't load up at all on battery power, as after the first switch off it stays off. I've tired it with the battery removed as I thought that might be the issue, but it's the same. Any thoughts on what could be the issue?

These were the original specs, though the RAM was upgraded to 32GB

Thanks in advance for any advice

Chassis & Display	Vortex Series: 17.3" Matte Full HD LED Widescreen (1920x1080)
Processor (CPU)	Intel® Core™i7 Quad Core Mobile Processor i7-4810MQ (2.80GHz) 6MB
Memory (RAM)	4GB SAMSUNG 1600MHz SODIMM DDR3 MEMORY (1 x 4GB)
Graphics Card	NVIDIA® GeForce® GTX 880M - 8.0GB DDR5 Video RAM - DirectX® 11
2nd Graphics Card	NONE
1st Storage Drive	500GB Samsung 840 EVO SSD, SATA 6Gb/s (upto 540MB/sR | 520MB/sW)
2nd Storage Drive	750GB WD SCORPIO BLACK WD7500BPKX, SATA 6 Gb/s, 16MB CACHE (7200 rpm)

 

[SpyderTracks]

Hi,

I have a Vortex laptop that I got in 2014 and just recently it's started not switching on immediately. I press the power button and it will start up/ fan and lights switch on etc, then after a couple of seconds it will switch off. This will repeat multiple times and then it will load up normally and I won't have any other issues. It won't load up at all on battery power, as after the first switch off it stays off. I've tired it with the battery removed as I thought that might be the issue, but it's the same. Any thoughts on what could be the issue?

These were the original specs, though the RAM was upgraded to 32GB

Thanks in advance for any advice

Chassis & Display	Vortex Series: 17.3" Matte Full HD LED Widescreen (1920x1080)
Processor (CPU)	Intel® Core™i7 Quad Core Mobile Processor i7-4810MQ (2.80GHz) 6MB
Memory (RAM)	4GB SAMSUNG 1600MHz SODIMM DDR3 MEMORY (1 x 4GB)
Graphics Card	NVIDIA® GeForce® GTX 880M - 8.0GB DDR5 Video RAM - DirectX® 11
2nd Graphics Card	NONE
1st Storage Drive	500GB Samsung 840 EVO SSD, SATA 6Gb/s (upto 540MB/sR | 520MB/sW)
2nd Storage Drive	750GB WD SCORPIO BLACK WD7500BPKX, SATA 6 Gb/s, 16MB CACHE (7200 rpm)

Just a wondering, sometimes laptops can be quite reliant on battery for boot up.

If you install HWMonitor, it has a battery wear indicator, what's that at?

HWMONITOR | Softwares | CPUID

HWMonitor for Windows® x86/x64 is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, powers, currents, fans speed, utilizations, clock speeds ... The program handles : CPU and GPU-level hardware monitoring...

www.cpuid.com

 

[dmcn]

Just a wondering, sometimes laptops can be quite reliant on battery for boot up.

If you install HWMonitor, it has a battery wear indicator, what's that at?

HWMONITOR | Softwares | CPUID

HWMonitor for Windows® x86/x64 is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, powers, currents, fans speed, utilizations, clock speeds ... The program handles : CPU and GPU-level hardware monitoring...

www.cpuid.com

It's at 0%. I've tried booting up with the battery removed from the laptop and it's still an issue

 

[SpyderTracks]

It's at 0%. I've tried booting up with the battery removed from the laptop and it's still an issue

View attachment 26015

The only other thing I can think to suggest is replacing the CMOS battery on the motherboard, sometimes they can affect boot performance.

No other symptoms when it's running in windows? Have you double checked thermals of GPU and CPU when on idle?

 

[dmcn]

The only other thing I can think to suggest is replacing the CMOS battery on the motherboard, sometimes they can affect boot performance.

No other symptoms when it's running in windows? Have you double checked thermals of GPU and CPU when on idle?

The CPU is around 45 and the CPU 42. I'll have another clean of the fans, as it's been a while since I've done that, and I'll have a look at the CMOS batter and see if that makes a difference, thanks

 

[SpyderTracks]

The CPU is around 45 and the CPU 42. I'll have another clean of the fans, as it's been a while since I've done that, and I'll have a look at the CMOS batter and see if that makes a difference, thanks

It may be worth repasting it also, just as a matter of course, especially if you haven't done so in the last couple of years.

 

[ubuysa]

It's at 0%. I've tried booting up with the battery removed from the laptop and it's still an issue

View attachment 26015

I don't believe those battery capacity and wear level figures for a laptop battery that's over 6 years old! There's a sensor issue there for sure IMO. Given the symptoms and the age of the laptop I'd strongly suspect the battery.

It won't start on battery alone for example and if the battery is internally shorting somewhere then it's probably sucking too much pwer from the charger to run the laptop.

Get a new battery (and a new CMOS battery too).

 

[SlimCini]

Ahhhh, the old vortex. The scorpio black. I miss those days. What a beast that was.

 

[dmcn]

Just wanted to say thanks for the advice. Unfortunately it was the motherboard on the way out as just been told it's fried. Sad to see it go, but now I get to buy a new laptop