Vyper 17 2070 issues

Silgalias

Member
My vyper arrived last week runing just fine, however this morning when i turned it on and tried to run a game i noticed poor performance immediately i checked for udates and the pc encountered an error, after half an hour of troubleshooting i had discovered the laptop was not detecting my 2070 and was instead using the motherboards graphics card so i went to try and rectify that in NVIDIA control panel when i was greeted by the message "Display settings not available. No NVDIA graphics card detected" troubled i hoped on to device manager but no graphics card detected, only when i show hidden devices it apears with the message "Currently, this hardware device is not connected to the computer. (Code 45)".
I would appreciate any input to help me solve this issue before i send it back to the shop.
 

Silgalias

Member
Chassis & Display
Vyper Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i7 Eight Core Processor 10875H (2.3GHz, 5.1GHz Turbo)
Memory (RAM)
16GB Corsair 2666MHz SODIMM DDR4 (2 x 8GB)
Graphics Card
NVIDIA® GeForce® RTX 2070 - 8.0GB GDDR6 Video RAM - DirectX® 12.1
1st M.2 SSD Drive
1TB INTEL® 665p M.2 NVMe PCIe SSD (up to 2000MB/sR | 1925MB/sW)
Change to: 1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W)

Memory Card Reader
Integrated Micro-SD Memory Card Reader
AC Adaptor
1 x 230W AC Adaptor
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Battery
Vyper Series Integrated 91WH Lithium Ion Battery
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
2 Channel High Definition Audio + MIC/Headphone Jack
Bluetooth & Wireless
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX201 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x THUNDERBOLT 3 PORT + 3 x USB 3.1 PORTS
Keyboard Language
VYPER 17 SERIES RGB BACKLIT UK KEYBOARD
Operating System
NO OPERATING SYSTEM REQUIRED
Operating System Language
United Kingdom - English Language
Windows Recovery Media
NO RECOVERY MEDIA REQUIRED
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Google Chrome™
Notebook Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
 

barlew

Godlike
First of all I would try completely uninstalling the NVIDIA GPU drivers using DDU and then reinstalling them.
 
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