I received my Vyper III yesterday. Firstly, it wouldn't turn on until I connected the AC. On boot, I noticed that the battery was reading "0% Plugged in". I have tried adjusting power settings, reinstalling battery drivers, disconnecting the battery and reconnecting - no luck. It won't charge. HWMonitor showing battery voltage 0.000V
After getting everything set up and GPU options configured (Intel HD for light applications, 2070 for games/editing), I noticed the 2070 was sitting around 20-30% usage with basic tasks that should have only been using Intel. I'm not sure if this is normal, but my previous laptop didn't do this. The dedicated GPU stayed off until an application used it.
I played some CS:GO this morning, and I was getting around 30-40FPS (should be over 200). I figured that it must be using Intel so I checked in task manager, but it was using the RTX 2070 - which was maxed out at 100%. I then tried Metro: Last Light, and simply just the main menu had me on 15-30FPS, again the 2070 sitting at 100%. CPU, RAM, disk usage all appear normal. HWMonitor shows all temperatures at 55-65C so it isn't thermal throttling.
I've been adjusting settings for a while, with and without Nvidia GeForce/Control panel, and still no luck. Am I missing something?
The battery is still 0%, I've just been using the machine on AC power only and plan to call PC Specialist tomorrow to send another battery if it really is dead. But now I'm also concerned that my RTX 2070 may also be faulty. I'm confused because before my order arrived it was "In testing" for two days, and there have been so many basic issues so far with drivers and low performance, the battery, and now the GPU. What exactly did they test I wonder?
If anyone can think of any suggestions for either the battery or GPU issues I'd be very grateful. Thanks!
***Update: Benchmark: https://www.userbenchmark.com/UserRun/28825577
Under-performing on every test.. I'm wondering is it possible that my AC brick is faulty? Perhaps the laptop is being choked on power and also not charging the battery.
After getting everything set up and GPU options configured (Intel HD for light applications, 2070 for games/editing), I noticed the 2070 was sitting around 20-30% usage with basic tasks that should have only been using Intel. I'm not sure if this is normal, but my previous laptop didn't do this. The dedicated GPU stayed off until an application used it.
I played some CS:GO this morning, and I was getting around 30-40FPS (should be over 200). I figured that it must be using Intel so I checked in task manager, but it was using the RTX 2070 - which was maxed out at 100%. I then tried Metro: Last Light, and simply just the main menu had me on 15-30FPS, again the 2070 sitting at 100%. CPU, RAM, disk usage all appear normal. HWMonitor shows all temperatures at 55-65C so it isn't thermal throttling.
I've been adjusting settings for a while, with and without Nvidia GeForce/Control panel, and still no luck. Am I missing something?
The battery is still 0%, I've just been using the machine on AC power only and plan to call PC Specialist tomorrow to send another battery if it really is dead. But now I'm also concerned that my RTX 2070 may also be faulty. I'm confused because before my order arrived it was "In testing" for two days, and there have been so many basic issues so far with drivers and low performance, the battery, and now the GPU. What exactly did they test I wonder?
If anyone can think of any suggestions for either the battery or GPU issues I'd be very grateful. Thanks!
***Update: Benchmark: https://www.userbenchmark.com/UserRun/28825577
Under-performing on every test.. I'm wondering is it possible that my AC brick is faulty? Perhaps the laptop is being choked on power and also not charging the battery.
| Chassis & Display | Vyper Series: 15.6" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080) |
| Processor (CPU) | Intel® Core™ i7 Eight Core Processor 10875H (2.3GHz, 5.1GHz Turbo) |
| Memory (RAM) | 32GB Corsair 2666MHz SODIMM DDR4 (2 x 16GB) |
| Graphics Card | NVIDIA® GeForce® RTX 2070 - 8.0GB GDDR6 Video RAM - DirectX® 12.1 |
| 1st M.2 SSD Drive | 1TB SAMSUNG 970 EVO PLUS M.2, PCIe NVMe (up to 3500MB/R, 3300MB/W) |
| Memory Card Reader | Integrated 3 in 1 Card Reader (Full Size SD / SDHC / SDXC) |
| AC Adaptor | 1 x 230W AC Adaptor |
| Power Cable | 1 x 1 Metre UK Power Cable (Kettle Lead) |
| Battery | Vyper Series 62WH Lithium Ion Battery |
| Thermal Paste | ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND |
| Sound Card | 2 Channel High Def. Audio + THX Spatial Audio |
| Bluetooth & Wireless | GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX201 (2.4 Gbps) + BT 5.0 |
| USB/Thunderbolt Options | 1 x THUNDERBOLT 3 PORT + 3 x USB 3.1 PORTS |
| Keyboard Language | VYPER SERIES RGB BACKLIT UK KEYBOARD |
| Operating System | Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001] |
Last edited:
