Wifi contant disconnects Intel(R) Wi-Fi 6E AX211 160MHz

[Nazzami]

Hello,
I've had this desktop for about 6 month now from PCspecialist but since October i have been having issues that the wifi connection would randomly disconnects and get the "no internet secure" after a driver update this seems to had stop but come December and now I am having a similar issue again where the wifi will cut out a random and then reconnect after a minute or two it seems to happen more fequently with online games checking the event viewer each time this has happened i get this warning:

The description for Event ID 6062 from source Netwtw14 cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\NDMP1
Intel(R) Wi-Fi 6E AX211 160MHz

The message resource is present but the message was not found in the message table

I have tried a clean install of the driver and rolling back to a old driver as well as the using CMD with netsh/ipconfig commands to no effect. Only option i have not tried yet is a complete reset of windows 11.
No other devices in my home are having this issue.

Edit 2 - Done a windows reset, looked like it solved at first but still happening.

Edit 3 - So trying replacing the antenna with a spare i found wifi seems to be more stable.

Edit 4 - Issue reappeared tonight using a different antenna so scratch that idea. I'm out of ideas at this point worst case that i can think of is something has happened to the actual wifi card.

Spec
Processor (CPU)
Intel® Core™ i7 16-Core Processor i7-13700K (Up to 5.4GHz) 30MB Cache
Motherboard
ASUS® ROG STRIX Z790-F GAMING WIFI (LGA1700, DDR5, PCIe 5.0, Wi-Fi 6E)
Memory (RAM)
32GB Corsair VENGEANCE RGB DDR5 6000MHz (2 x 16GB)
Graphics Card
16GB NVIDIA GEFORCE RTX 4080 - HDMI, DP, LHR
1st M.2 SSD Drive
1TB SAMSUNG 990 PRO M.2, PCIe 4.0 NVMe (up to 7450MB/R, 6900MB/W)
2nd M.2 SSD Drive
2TB SAMSUNG 990 PRO M.2, PCIe 4.0 NVMe (up to 7450MB/R, 6900MB/W)
Operating System
Windows 11 Home 64 Bit - inc. Single Licence

 

[deadsoon]

Getting the same error and my wifi log in the taskbar shows a globe with lines but internet is working fine.

I have 2 theroies. One is if you turn on the random MAC address setting it will turn it into a globe.

The second is ASUS for some odd reason decieded to use

Intel® PROSet/Wireless Software drivers for this motherboard which is for IT not home use and adds alot of extra wifi .inf drivers. In device manger I disable everything but the 210x and in the network adaptor properties I uncheck everything but IP4 and my speeds are still just as fast. No idea what Netwtw14 does but my internet works.​

You could try going into device manger check show hidden devices and more importantly check DEvices BY Driver and it will show you what devices dont have a driver and also all the drivers sitting there unneeded not installed on any device.

 

[ubuysa]

A Windows Reset will not help because it doesn't replace the third-party drivers - and that's where your problem most likely lies, since Netwtw14.sys is the driver for your AX211. I agree with @deadsoon above, the Intel ProSet software is necessary and often troublesome. I would suggest that you uninstall the AX211 driver AND the ProSet software, then download the Intel Driver and Support Assistant and use that to look for updated drivers for your Intel products. DO NOT install the ProSet software if offered it, just the AX211 driver.

Note: You may need to temporarily connect to your router via cable if the basic Windows wireless driver can't run your AX211 at all.

 

[TonyCarter]

Don’t know if you have used it or not, but DO NOT USE the driver update tools within ASUS Armoury Crate, as they can really bugger up the drivers, and it should only be used to control motherboard RGB if you’ve got no other option.