WiFi Issues

J

jakBak

Member
So I got my PC from PC Specialists all good but it wont connect to my BT Whole Home.
Well it connect but says no internet, never had an issue with anything else connecting including PC & Laptops.

Network Card
10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0

Anyone got any pointers?
thanks
 
Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
jakBak said:
So I got my PC from PC Specialists all good but it wont connect to my BT Whole Home.
Well it connect but says no internet, never had an issue with anything else connecting including PC & Laptops.

Network Card
10/100/1000 GIGABIT LAN PORT (Wi-Fi NOT INCLUDED)
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0

Anyone got any pointers?
thanks
Click to expand...
have you attached the antenna
 
J

jakBak

Member
Martinr36 said:
once you've checked it's properly seated have a look and see if it shows in device manager
Click to expand...
It sits well, and just set it up in the kitchen and it connects to my router and works, just not the BT system
It is in devices and seems to have no issues
 
SpyderTracks

SpyderTracks

We love you Ukraine
jakBak said:
It sits well, and just set it up in the kitchen and it connects to my router and works, just not the BT system
It is in devices and seems to have no issues
Click to expand...
What do you mean by the BT system and how does that differ from your router?

And did you order with windows or install your own copy?
 
Last edited:
J

jakBak

Member
SpyderTracks said:
What do you mean by the BT system and how does that differ from your router?

And did you order with windows or install your own copy?
Click to expand...
I have a Sky router from my internet provider but it doesn't cover the whole house. So I use BT whole home system with repeaters throughout the house to get WIFI in all rooms.

Yes it came with Windows 10 pre installed
 
ubuysa

ubuysa

The BSOD Doctor
jakBak said:
It sits well, and just set it up in the kitchen and it connects to my router and works, just not the BT system
It is in devices and seems to have no issues
Click to expand...
I would suggest to get in touch with BT then. If the PC connects to the wireless router then the PC is OK. It sounds like a BT Whole Home problem to me....
 
G

Gavras

Master Poster
Does the sky router come with its own WiFi (But turned off)?

Does the BT system show up as WIFI on your PC, as in is it being detected?

Does BT hole Home come with an App?

if so can you tell what is hanging off the system or if it logs any alerts?
 
Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
Can you log into the sky router at 192.168.0.1/ using your normal sky router password, you should then be able to see exactly what is connected to the router
 
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