Dear all,
My OptimusV 13.3" laptop arrived a few days ago and was initially working perfectly fine, headphone jack included. At that stage I didn't even have any specific audio drivers installed, as I had installed a fresh version of Windows 8.1 after receiving the laptop.
I have no idea what triggered the jack to stop working -- the only thing I can think of is that I put the computer to sleep once. Other than that, I have done no significant changes other than installing a few programs. When I turned it back on again, I did not immediately check whether the headphones were working but I suspect the jack stopped working after that, given that I have heard similar stories from others.
After having installed, uninstalled and installed the audio driver countless times, removing the audio device from Device Manager, installing again, etc, it still doesn't work. I am clueless as to what I should do at this stage. Any help would be appreciated. The only thing relevant to this issue that I haven't tried yet is, of course, reinstalling Windows. I would rather not need to do that.
Best,
Douglas
My OptimusV 13.3" laptop arrived a few days ago and was initially working perfectly fine, headphone jack included. At that stage I didn't even have any specific audio drivers installed, as I had installed a fresh version of Windows 8.1 after receiving the laptop.
I have no idea what triggered the jack to stop working -- the only thing I can think of is that I put the computer to sleep once. Other than that, I have done no significant changes other than installing a few programs. When I turned it back on again, I did not immediately check whether the headphones were working but I suspect the jack stopped working after that, given that I have heard similar stories from others.
After having installed, uninstalled and installed the audio driver countless times, removing the audio device from Device Manager, installing again, etc, it still doesn't work. I am clueless as to what I should do at this stage. Any help would be appreciated. The only thing relevant to this issue that I haven't tried yet is, of course, reinstalling Windows. I would rather not need to do that.
Best,
Douglas