Can’t find the metal clip in the case anywhere, there is a metal clip on the bottom side of the fan but the one on the top is no where to be foundThe fans are usually held on by small metal or plastic clips. It looks like yours may have come off in transit. It must be in the case somewhere so have a good look around.
Temporarily hold the fan in place with a bit of string or similar.
Lash it up with string or a cable tie then and contact PCS when they open. They'll probably send a replacement.Can’t find the metal clip in the case anywhere, there is a metal clip on the bottom side of the fan but the one on the top is no where to be found
Thank you so much for your help so far, found the metal clip tangled in cabling but am really struggling to fit it back onto to the CPU as I'm not 100% sure what I am doing and it's very close to the top of the case so there is little room to manoeuverLash it up with string or a cable tie then and contact PCS when they open. They'll probably send a replacement.
There should be one at the bottom, copy the way that's fitted.Thank you so much for your help so far, found the metal clip tangled in cabling but am really struggling to fit it back onto to the CPU as I'm not 100% sure what I am doing and it's very close to the top of the case so there is little room to manoeuver
I've tried for near an hour and genuinely cannot get it in with wires in the way and the tiny amount of space available, it's just too fiddly. I'm assuming that the fan is connected before it's put down onto the CPU but I am not confident enough to remove the fan and would risk damaging something. What options do I have?There should be one at the bottom, copy the way that's fitted.
Well you don't want to be RMAing it for a cooler clip! Support the fan in some way for now (string, cable tie) and call PCS for advice when they open. They may be able to talk you through it.I've tried for near an hour and genuinely cannot get it in with wires in the way and the tiny amount of space available, it's just too fiddly. I'm assuming that the fan is connected before it's put down onto the CPU but I am not confident enough to remove the fan and would risk damaging something. What options do I have?
You could invalidate your warranty by doing that, @ubuysa is the one who knows which clause in the terms and conditions covers thatThank you so much for your help all I really appreciate it, going to take it down to my local computer shop soon that I use often. Really appreciate though thank you so much
https://www.pcspecialist.co.uk/terms/You could invalidate your warranty by doing that, @ubuysa is the one who knows which clause in the terms and conditions covers that
7.9 We reserve the right to suspend the warranty or refuse service if your Case, Motherboard, CPU or BIOS have been replaced without authorisation.
Any tampering, repair or modification by unauthorised personnel voids the warranty.
But surely just getting someone to reattach the CPU cooler fan clip that has reattached during transit doesn't void that right?
It might. Best speak to PCS first.But surely just getting someone to reattach the CPU cooler fan clip that has reattached during transit doesn't void that right?
No that wouldn't as long as YOU installed itI purchased my PC without a GPU as I already have an RX 580 so would installing that also invalidate my warranty? If so I don't really have much choice as I need a GPU
Okay thank you so much, everyone, for your help, I really appreciate it!No that wouldn't as long as YOU installed it