Hi Guys,
I'm hoping someone can offer some help on the issue I'm having when trying to extend my screen to two external monitors.
I have bought a docking station and intend to connect one monitor HDMI to VGA and VGA to VGA. The docking station plugs in via the USB-C port. The USB-C on my laptop i believe supports DP 1.4 so it should be capable but I can't seem to get it working.
The dock when connected works as it should, all other ports have been tried and tested. The device manager and devices in settings show a Generic Billboard Device, which sort of leads me to the conclusion that the docks external display capability has been acknowledged so its either the laptop USB-C incompatibility or perhaps the cables and/or monitors are incompatible. I have tested on the two Dell monitors and two TVs none of them display anything. I have tried with the mux switch on and off too.
Have any other Ionico 17.3 user successfully connected to external displays via the USB-C port?
My Laptop is running the Ryzen 9 with the 3070 gpu.
I'm hoping someone can offer some help on the issue I'm having when trying to extend my screen to two external monitors.
I have bought a docking station and intend to connect one monitor HDMI to VGA and VGA to VGA. The docking station plugs in via the USB-C port. The USB-C on my laptop i believe supports DP 1.4 so it should be capable but I can't seem to get it working.
The dock when connected works as it should, all other ports have been tried and tested. The device manager and devices in settings show a Generic Billboard Device, which sort of leads me to the conclusion that the docks external display capability has been acknowledged so its either the laptop USB-C incompatibility or perhaps the cables and/or monitors are incompatible. I have tested on the two Dell monitors and two TVs none of them display anything. I have tried with the mux switch on and off too.
Have any other Ionico 17.3 user successfully connected to external displays via the USB-C port?
My Laptop is running the Ryzen 9 with the 3070 gpu.
Detailed Specification | |
---|---|
Dimensions & Weight | |
Dimensions (w x d x h) | 394mm x 260.8mm x 20mm |
Weight | 2.3 kg |
Colour | Grey |
Chipset | |
Processor Support | Intel® Core™ or AMD® Ryzen™ CPUs |
Memory | |
Memory Type | Supports DDR4 2933MHz |
Number of Modules | 2 x Modules |
Maximum Supported Memory | 64GB |
Hard Drive Capacity | |
M.2 Port | 2 x M.2 PCIe Ports |
Display & Graphics | |
Graphics | Choice of graphics cards - refer to configurator. |
Screen Size | 17.3 inch Widescreen |
Native/Maximum Resolution | 2560 x 1440 |
Refresh Rate | 165 Hz |
NTSC | SRGB 100% |
Audio | |
Chipset | High Definition Audio |
Channels | 2 channel HD Audio |
Connections | Microphone-in and headphone-out |
Speakers | 2 x 2W Stereo Speakers |
Integrated Microphone | Yes |
Communications | |
LAN | 2.5 Gigabit Ethernet |
Wireless Support | Wireless LAN 802.11ax/ac/b/g/n (M.2 Interface) |
Bluetooth Support | Bluetooth V5.0 module support |
Keyboard & Mouse | |
Keys | 4 zone RGB backlit keyboard |
Language Support | Multi-Language support |
Pointing Device | Touchpad Mouse | Touchpad Pointing Device with left/right click |
Backlit Keyboard | Yes |
Memory Card Reader | |
Memory Card Reader | 3-in-1 Card Reader (Micro SD/SDHC/SDXC) |
Ports | |
LAN | 1 x RJ-45 jack |
USB | 1 x USB 3.2 Gen2 Type C Port (TBT4 with Intel® Core™ Processors), 1 x USB 3.2 Gen2 Port, 2 x USB 3.2 Gen1 Ports |
Display | 1 x HDMI, 1 x DP 1.2 via USB-C |
Microphone-IN | 1 |
Headphone-OUT | 1 |
DC-in | 1 |
Webcam | |
Webcam | 1.0 MP Infrared Webcam |
Battery & Power Lead | |
Battery Capacity | 6 Cell Lithium-Ion battery (91.24WH) |
Typical Battery Life | Up to 5 Hours |
Battery Type | Integrated |
Power Lead & AC Adpater | 1 x Power Lead included with AC Adapter |
Security | |
Kensington Lock | Yes |