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so sad that it happend when i play games. when i play league of lengend it may happend. dont know why. this laptop cost me more than 1300£ and it crash when i play league of leagend.

thank you so much. i will find time give them another chance.

my laptop have been crash for so many times and RMA for one and still crash. if i want ask for a retrun it and get my money back. what should i do and what will happend?( Awaiting Dispatch Date 13-09-2022,Warranty 3 Year Gold Warranty (2 Year Collect & Return, 2 Year Parts, 3 Year Labour)

i think my laptop still in 3 year labour. so is that means that it isn't just motherborad, it include the CPU and GPU?

ok thanks. i send my laptop for RMA， and they tell me this... that's way more expensive than i expect...

机箱和显示器 Recoil 系列：17.3" 哑光全高清 144Hz 72% NTSC LED 宽屏 (1920x1080) 处理器 (CPU) Intel® Core™ i7 Six Core Processor 8750H (2.2GHz, 4.1GHz Turbo) Memory (RAM) 32GB Corsair 2666MHz SODIMM DDR4 (2 x 16GB) Graphics Card NVIDIA® GeForce® RTX 2070 - 8.0GB GDDR6 Video RAM - DirectX® 12.1 1st Storage...

FIXED the end

and Other things are gone too. seems CSS are gone.

this is what i see in my account. and everythings else is fine.it happend this week. before that, it is normal in 2 years. im sure not my computer's problem. because i check my laptop's RMA last night at 11:00. how can i fix this?

my laptop got some bad voices on it's fan, and kind of over heat, so i sent it back for RMA,it still in 3 year labour, i order it at 11-01-2022 and .... Date Generated 24/01/2022 @ 18:08:16 Collection Day Tuesday 25th January 2022 Date Received 28/01/2022 @ 08:41:35 now is 5/2/2022, i...

some further question: i m in UK but i dont have my own credit card, i so barrow my friend's card to pay it. how they know here to collect my laptop? how they tell me they are arrive? though email or phone number of my account? i pay it at 11/01/2022, when they will come to collect my laptop...

thank you sooo much that's really clear and helpful.

thanks for helping.so i pick return my laptop and then pay 35 £, they will come to collect my laptop or i have to mail it to them my self?

those are looking and sound of my fan. i cant fix it myself and no idea how to fix.

I bought this at 01-04-2020, and i got "3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)" , it not 3 year yet. so who should i find and what i need to do to fix it?