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Hi - my kids keep getting the below when they try to launch Fortnite on their pcs. This is a new issue, they had no problems until a few days ago. I I log in to admin acc on same pcs and I can launch Fortnite just fine. If anyone can suggest a fix I'd be most grateful. Thanks!

HI - trying to login to my MS store account on my kid's MS profile to install a game we own. The store keeps asking for a password but says it is wrong. I know it is no wrong as I can sign in to the store etc with that very pin. I've done this on another kid's laptop a month or so ago with...

Hi - having abandoned the mini-pc idea we are going for a full-sized pc. The aim is to replace a flagging 2010 27 inch Mac that is the general family pc for photos, office apps, browsing and streaming. The kids each have a dedicated gaming machine but I can't rule out this being used for...

Hi - is it normal for the fan the run hard even under light use and light gaming such as Roblox? Is there a way to check that the fan operation is optimised or is it automatic? Thanks Phil Chassis & Display Optimus Series: 15.6" Matte Full HD 120Hz 45% NTSC LED Widescreen (1920x1080)...

Hi - we have an old mac in the kitchen that needs replacing. Space is limited but I prefer the idea of a min PC over an AIO so that we can upgrade as we go. We want to mount the PC on the back of the screen. We have about £500 to spend on the mini PC that will be used for browsing managing the...

Hi - my kid is just getting into gaming, nothing too heavy yet but as he moves to yr 7 I expect he'll start to play more memory intensive titles. He also want to do a bit of basic animation (stop motion etc) and digital art. With this in mind I need a spec that won't break the bank but will last...

Our new Optimus gaming laptop is showing this message when trying to buy Minecraft PC edition . I've tried it on my account (parent) and kid's account - we are all on Microsoft Family and have no issues sharing on Xbox. . Can't imagine it's a hardware issue and expect it is an obvious software...

I managed to spec and order a gaming laptop that would delight my kids :) Having only ever bought branded/off the peg pcs I was a little daunted at the idea of choosing the hardware spec but a quick email to a very helpful pc specialist elf set me on the right track. The (very well packed)...