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UPDATE: Still not fixed but I thought I'd post the things I was told to try in case it helps others. 1. Disconnect power supply, any connected peripherals and remove battery. Press power button down for two minutes. Reconnect mains power supply and try to start laptop. This made no difference...

I'll be calling first thing in the morning. Thanks anyway.

Same result unfortunately.

About 18 months ago. It's been a great workhorse. Up to now I've only had to replace the HDD and increase the RAM. Because we have pets I've regularly taken the back off and cleaned the fluff out of the fans and heatsink vanes.

Chassis & Display Vortex Series: 17.3" Matte Full HD LED Widescreen (1920x1080) Processor (CPU) Intel® Core™i7 Quad Core Mobile Processor i7-4710MQ (2.50GHz) 6MB Memory (RAM) 8GB KINGSTON HYPER-X GENESIS 1600MHz SODIMM DDR3 (1 x 8GB) Graphics Card NVIDIA® GeForce® GTX 770M - 3.0GB DDR5...

first time gave Crash1. So tried again and got Crash2. Not impressed. Anybody else had either of these? OS is Windows 7 Pro 64 bit Jon

Hi from a PCS newbie. My Dell Precision M4300 is getting tired and I'm looking for a replacement. It will be used for both work (lots of number crunching and database stuff), and play (web browsing, watching Sky and DVDs etc). I need Win 7 Pro as I still need to run some XP applications. I...