Using windows 10 pro, my friend had bought a key and given me the product key so im not sure where it was bought from and I installed the os from a usb drive by doing a clean install and re-installing windows fresh again.What operating system are you running, where was it bought/transferred from, and how did you install it?
Yes I have installed all the updates including the optional onesHave you run all the updates?
Thanks.Using windows 10 pro, my friend had bought a key and given me the product key so im not sure where it was bought from and I installed the os from a usb drive by doing a clean install and re-installing windows fresh again.
I've tried reseating the ram but not the graphics card yet ill try that later todayHave you tried reseating the RAM and graphics card, and checked all the connections inside the case
Yeah I had recently reinstalled windows as I heard that it was test windows. Do you believe that this issue is of software or hardware related? as far as I remember it just started out of nowhere had the pc for almost 2 weeks and when it first came it was fine but noticed it later and I haven't touched the internals of the pc until the issue.Thanks.
Was just checking that you weren't trying to use the test build of W10...as it's known to be incomplete and unreliable for normal use.
Thanks will look into thatTry turning off Fast Start and see if that helps with the problem.
The event monitor will likely hold relevant information to the shutdown & reason (Shutdown log).