BSOD when playing games.

SpyderTracks

We love you Ukraine
I got windows 11 from Microsoft site and installed to usb

I installed all windows updates and gpu driver latest version from nvidia site and optional updates.

Installed furmark.

Not installed any peripherals.

But soon as I do same on new drive in top slot it crashes.

When installed 2nd drive on bottom slot. It's all fine no issues
I would uninstall the new drive again and reinstall it, may just not be fitted quite right.

If you can post your fulll specs again as well, there may be some PCIe lane sharing going on with multiple drives.

Which model drive is in the top primary slot and which is in the second?
 

carlos726811

Bright Spark
Case
CORSAIR CRYSTAL SERIES 680X RGB GAMING CASE
Promotional Item
Get Assassin’s Creed® Valhalla with select AMD Ryzen CPUs
Processor (CPU)
AMD Ryzen 9 3900X 12 Core CPU (3.8GHz-4.6GHz/70MB CACHE/AM4)
Motherboard
ASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGB Ready!
Memory (RAM)
32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (4 x 8GB)
Graphics Card
10GB NVIDIA GEFORCE RTX 3080 - HDMI, DP, LHR
1st M.2 SSD Drive
1TB SEAGATE FIRECUDA 520 GEN 4 PCIe NVMe (up to 5000MB/R, 4400MB/W)
1st M.2 SSD Drive
1TB PCS PCIe M.2 SSD (2200 MB/R, 1500 MB/W)
Power Supply
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
CORSAIR H115i RGB PLATINUM Hydro Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
LED Lighting
2 x 50cm RGB LED Strip
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Microsoft® Edge
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 5 to 7 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
Price: £0.00 including VAT and Delivery
Unique URL to re-configure:
 

carlos726811

Bright Spark
Because I seen people stating no members who works at PCspecalist uses forum. Reason posted on discord aswell. I can delete if you like
 

carlos726811

Bright Spark
Ohhhh well never mind. Still having issues. Still crashing on main drive. Gpu stress test been running all night on 2nd drive no issues. Will phone PCspecalist up Tuesday
 

carlos726811

Bright Spark
Right guys. Am thinking faulty nvme drive.

Uninstalled windows of both drives.

Removed 2nd drive altogether and installed windows on main drive firecuda and tried nvme in both slots. All windows upto date. Gpu upto date. Did gpu stress test within 5min bsod

Installed windows on 2nd drive and removed firecuda drive. Did stress test on 2nd drive over 2 hours and not crashed. Tried 2nd drive in bot slots and don't crash. Am thinking faulty drive once again
 

carlos726811

Bright Spark
I thought we'd established it was a faulty drive way back at post #33?
Yes. I sent the faulty drive back. They sent me brand new NVMe. Received yesterday. Installed windows on new drive did all latest windows update and latest gpu driver update. Did a stress test gpu. Within 5min got bsod. On new drive. So I tried new drive in bottom slot on motherboard still same. No other drive installed at the time

I removed new drive. Installed windows on 2nd drive did all updates for window and gpu. No other drive installed. Over 2hours stress test with gpu and no issues. Placed 2nd drive into bottom slot on motherboard.. Stress test. Once again. No issues. Am getting constant bsod and crashes using new drive but not my old drive
 

carlos726811

Bright Spark
Been in touch with PCspecalist. I explained everything I have done to try and resolve the issue. They think again it's the drive. Have to resend back but they going send me replacement different make/model. Hopefully will get it sorted this time.
 

Martinr36

MOST VALUED CONTRIBUTOR
I think if it happens again I'd RMA it, and get them to sort, as wondering if it's the motherboard
 

carlos726811

Bright Spark
I think if it happens again I'd RMA it, and get them to sort, as wondering if it's the motherboard
I thought that. But I have no issues with 2nd nvme drive in either slot.. Only happening with new drive. If it was motherboard would it happen with 2nd drive aswell

As stated. Tested both drives 1 at a time in both slots without any other nvme installed did all windows update and gpu update and chipset driver.. Did cpu stress test and gpu stress test. Can leave over 2hours no issues with 2nd nvme.

Do exact same with new nvme and soon as I do gpu stress test. Within 5min bsod and I have to force shut PC down
 

carlos726811

Bright Spark
I think if it happens again I'd RMA it, and get them to sort, as wondering if it's the motherboard
I spoke to guy at PCspecalist. He said sound like faulty drive. I mentioned motherboard he stated I can't see it being motherboard if other drive works fine in both slots without issues

He said run cmd and health check. I done that already. He said we will send u another drive different make but with near enough same r/w speed see what happens
 

Martinr36

MOST VALUED CONTRIBUTOR
I spoke to guy at PCspecalist. He said sound like faulty drive. I mentioned motherboard he stated I can't see it being motherboard if other drive works fine in both slots without issues

He said run cmd and health check. I done that already. He said we will send u another drive different make but with near enough same r/w speed see what happens
See what happens with the new drive they send you, but if that also causes problems then straight into your main account and sort RMA
 

carlos726811

Bright Spark
Quick update. Got new drive. Tried to install windows on to new Drive BSOD instant. I been on phone to them. They told me to update bios which i have done and still same. They think its motherboard that is at fault... I cant even transfer steam games over as it also crashes. I asked about motherboard replacement. They dont have this motherboard in stock anymore. What is the next best motherboard to purchase. Thanks.
 

SpyderTracks

We love you Ukraine
Quick update. Got new drive. Tried to install windows on to new Drive BSOD instant. I been on phone to them. They told me to update bios which i have done and still same. They think its motherboard that is at fault... I cant even transfer steam games over as it also crashes. I asked about motherboard replacement. They dont have this motherboard in stock anymore. What is the next best motherboard to purchase. Thanks.
Thinking it's the motherboard is not a diagnosis, it's a guess.

Let them diagnose it first and they’ll tell you your options, think you’re getting a bit ahead of yourself.
 

carlos726811

Bright Spark
Thinking it's the motherboard is not a diagnosis, it's a guess.

Let them diagnose it first and they’ll tell you your options, think you’re getting a bit ahead of yourself.
Yes. Think am going ring back tomorrow and get RMA. They told me. Its strange that i have had 3 new NVMe Replacement and still happening. ( They also told me ) If i can get another drive to test around same speed as the firecuda see if still happens maybe try another NVMe but abit lower speed. if another drive crash around same speed as the firecuda and another lower speed drive doesn't.. That's when they told me it sounds like motherboard issue. as i dont have issues with low speed NVMe. as i have PCS and no issues. They stated. Install windows on PCS drive and install games on Firecuda see what happens. NVMe showing but when i try install games on. the drive comes up with a error.
I downloaded crystal Disk Mark. Firecuda wont even write on that..
 
Top