cannot access BIOS and my SSD is not being recognised.

[LewisMoore]

hello pcspecialist. i cannot access my BIOS on my computer, their is no setup message that tells me what to press, but i know that it is the "del" key, when i press del, it black screens and i need to reboot my system to resume computer usage. also i bought my new SSD from crucial and it is not being recognised . i have installed the latest firmware for the particular model. please help if you can.

PS: how do i transfer my OS from my WD caviar black to my crucial m4 SSD? thanks.

 

[LewisMoore]

Bump

 

[vanthus]

To get an answer from PCS,best to phone them.
Before doing anything else best get the bios problem fixed,you could try taking the CMOS battery for ten minutes then put it back to see if that resets the bios,failing that I would phone PCS.
To transfer the OS to the SSD you would need to use something like Paragon Migrate OS to SSD as windows own back up program can't transfer the system to a smaller drive.,some SSD's come supplied with transfer software.The other option is to do a clean install.To do a clean install,I would recommend you replace the existing HDD with the SSD with the same connections,make sure the drive is set to AHCI in bios then do a clean install from your OS disk,this will ensure the OS is installed as it should be and avoid any problems with with dual boot and the system reserved partition.
You can then install your HDD,back up any data you want from it then format it from the OS on the SSD by right clicking on the HDD drive in"computer".