Help needed. I have spent a very frustrating day with my son's new pc specialist pc. It took me 2 hours earlier to connect to the internet, it kept saying limited connection and a problem with the wireless adaptor access point. I disabled and enabled the adaptor, reset and restarted the modem and somehow we were connected. Now he's turned it back on after dinner and limited connection again. I can't do this every time he restarts the pc so please help - what is wrong and how do I fix it? Every other device in the house works fine - laptop, iPod, iPad, kindle, my desktop so there is nothing wrong with the router. The router is a sagecom, not sure of the model as there is nothing else written on it. The pc has a Qualcomm Atheros AR9287 wireless card in it. The network troubleshooter is now saying that there is a problem with the wireless adapter or access point, "wi-if" doesn't have a valid ip configuration and A network cable is not properly plugged in! It's supposed to be wireless! Please help if you can as my 12 year old is distraught he can't use his new PC.thank you and happy christmas.
Cannot connect to the internet
- Thread starter vanmca
- Start date
Case
PCS ALPHA TRION 7622B BLACK CASE
Processor (CPU)
AMD FX-6300 Six Core CPU (3.50GHz/8MB CACHE/AM3+)
Motherboard
ASUS® M5A97 LE R2.0 (DDR3, USB3.0, 6Gb/s)
Memory (RAM)
8GB KINGSTON DUAL-DDR3 1600MHz (1 x 8GB)
Graphics Card
2GB AMD RADEON™ R9 270X - DVI, HDMI, DP - DX® 11, Eyefinity 4 Capable
Memory - 1st Hard Disk
1TB 3.5" SATA-III 6GB/s HDD 7200RPM 32MB CACHE
1st DVD/BLU-RAY Drive
24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Power Supply
CORSAIR 450W VS SERIES™ VS-450 POWER SUPPLY
Processor Cooling
STANDARD AMD CPU COOLER
Sound Card
ONBOARD 8 CHANNEL (7.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking
WIRELESS 802.11N 300Mbps PCI-E CARD
USB Options
MIN. 2 x USB 3.0 & 4 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Power Cable
1 x 2 Metre UK Power Cable (Kettle Lead)
Operating System
Genuine Windows 8.1 64 Bit - inc DVD & Licence
DVD Recovery Media
Windows 8.1 (64-bit) DVD with paper sleeve
Office Software
FREE 30 Day Trial of Microsoft® Office® 365
Anti-Virus
BULLGUARD INTERNET SECURITY - FREE 90 DAY TRIAL
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 9 to 11 working days
Quantity
1
PCS ALPHA TRION 7622B BLACK CASE
Processor (CPU)
AMD FX-6300 Six Core CPU (3.50GHz/8MB CACHE/AM3+)
Motherboard
ASUS® M5A97 LE R2.0 (DDR3, USB3.0, 6Gb/s)
Memory (RAM)
8GB KINGSTON DUAL-DDR3 1600MHz (1 x 8GB)
Graphics Card
2GB AMD RADEON™ R9 270X - DVI, HDMI, DP - DX® 11, Eyefinity 4 Capable
Memory - 1st Hard Disk
1TB 3.5" SATA-III 6GB/s HDD 7200RPM 32MB CACHE
1st DVD/BLU-RAY Drive
24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Power Supply
CORSAIR 450W VS SERIES™ VS-450 POWER SUPPLY
Processor Cooling
STANDARD AMD CPU COOLER
Sound Card
ONBOARD 8 CHANNEL (7.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking
WIRELESS 802.11N 300Mbps PCI-E CARD
USB Options
MIN. 2 x USB 3.0 & 4 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Power Cable
1 x 2 Metre UK Power Cable (Kettle Lead)
Operating System
Genuine Windows 8.1 64 Bit - inc DVD & Licence
DVD Recovery Media
Windows 8.1 (64-bit) DVD with paper sleeve
Office Software
FREE 30 Day Trial of Microsoft® Office® 365
Anti-Virus
BULLGUARD INTERNET SECURITY - FREE 90 DAY TRIAL
Warranty
3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 9 to 11 working days
Quantity
1
vanthus
Member Resting in Peace
If it's a desktop with a wireless PCI card installed,the antennas should be in your welcome pack,they connect to the wireless card at the back of the computer.
vanthus
Member Resting in Peace
Glad to help,merry Christmas
