Deklore
Bright Spark
I have noticed that there has been an increase on people posting negative experiences with PCS lately and would like to "balance the books" so to speak. But i have a few disclaimers before i start -
1. I am NOT employed by PCS in any way whatsoever.
2. I FULLY understand that people who post on here have legitimate complaints/issues with their hardware and am in no way whatsoever dismissing their issues. They have a right to get things sorted.
3. I have my own opinions formed by my own experiences and anyone who knows me would say that i am not agreeable just for the sake of it.
I have bought 2 (maybe 3 - cant remember) computers from PCS in the past (although current one is self built) and have had nothing but a positive experience with PCS. On the one occasion i did have a faulty GPU they sent out a replacement immediately and my issue was resolved. When the missus' pc is up for renewal then i will definately be coming to pcs to get it. In my experience PCS pcs are a cut above everyone else, using the best components without being overpriced or full of bloatware.
The reason for this post is that i feel there may be an unbalanced view of PCS for new visitors to this forum due to people experiencing problems and posting on here. Although i absolutely do not dismiss those problems that people are having, i feel there are far more people who have positive experiences that DONT register/post and stay silent.
In addition, the community on this forum is the friendliest and most helpful i have come across in any forum (and i have been on a few). One thing to note is that i assume that the people who continue to post on these forums have had past positive experiences with PCS and that is one of the reasons they continue to post here.
If you are reading this and have/are still having an ongoing problem with PCS, then i truely hope you get it corrected in a timely fasion, but consider this. With PCS being a business and whose sole purpose is to make profit (like any other business), would they have grown and continually be busy with orders if they were putting out a shoddy product? I admit things may slip through the net now and again, but i would expect some problems for a company to be producing bespoke hardware to not be absolutely perfect every time. I am not trying to make excuses for PCS, just trying to put things into perspective. I understand this may be difficult if you are the one who is affected - but i was and i had my issue resolved.
Finally, i have no idea how this post will come across. I am trying to be as reasonable as possible and not come across as a PCS fanboy. I just think if every single happy customer posted on here, then the forum would be MUCH busier than it is and there would be a more balanced impression of PCS.
1. I am NOT employed by PCS in any way whatsoever.
2. I FULLY understand that people who post on here have legitimate complaints/issues with their hardware and am in no way whatsoever dismissing their issues. They have a right to get things sorted.
3. I have my own opinions formed by my own experiences and anyone who knows me would say that i am not agreeable just for the sake of it.
I have bought 2 (maybe 3 - cant remember) computers from PCS in the past (although current one is self built) and have had nothing but a positive experience with PCS. On the one occasion i did have a faulty GPU they sent out a replacement immediately and my issue was resolved. When the missus' pc is up for renewal then i will definately be coming to pcs to get it. In my experience PCS pcs are a cut above everyone else, using the best components without being overpriced or full of bloatware.
The reason for this post is that i feel there may be an unbalanced view of PCS for new visitors to this forum due to people experiencing problems and posting on here. Although i absolutely do not dismiss those problems that people are having, i feel there are far more people who have positive experiences that DONT register/post and stay silent.
In addition, the community on this forum is the friendliest and most helpful i have come across in any forum (and i have been on a few). One thing to note is that i assume that the people who continue to post on these forums have had past positive experiences with PCS and that is one of the reasons they continue to post here.
If you are reading this and have/are still having an ongoing problem with PCS, then i truely hope you get it corrected in a timely fasion, but consider this. With PCS being a business and whose sole purpose is to make profit (like any other business), would they have grown and continually be busy with orders if they were putting out a shoddy product? I admit things may slip through the net now and again, but i would expect some problems for a company to be producing bespoke hardware to not be absolutely perfect every time. I am not trying to make excuses for PCS, just trying to put things into perspective. I understand this may be difficult if you are the one who is affected - but i was and i had my issue resolved.
Finally, i have no idea how this post will come across. I am trying to be as reasonable as possible and not come across as a PCS fanboy. I just think if every single happy customer posted on here, then the forum would be MUCH busier than it is and there would be a more balanced impression of PCS.
