Games using 0% GPU but a lot of CPU

T

TheTempest

Member
So, I recently downgraded back to Windows 10 from Windows 11 because of personal reasons and since then, I've noticed any game I play isn't utilizing my GPU like AT ALL. Every time I check task manager it's at 0% whereas my CPU is usually high. My games look like they're running on integrated graphics and there has been a noticeable difference in how they look. I went into BIOS to see if I could disable integrated graphics and select my dedicated GPU but the option wasn't even there. I checked everywhere (including advanced mode). I have tried many solutions to resolve this issue yet nothing has worked. It is worth noting that before I reverted back to Win 10 from Win 11, I had zero issues and my games were using my GPU as normal. I'm not sure where else to go or what to do and as my rig is from Pc Specialist, I thought I should come here for guidance on how to resolve the problem.

Thanks in advance.
 
Bhuna50

Bhuna50

Author Level
Can you post your FULL spec from your order page please and describe what you did to revert back to Win10.

Thanks
 
T

TheTempest

Member
Here is my full spec from order page:

CaseCORSAIR iCUE 5000X RGB MID TOWER GAMING CASE
Processor (CPU)AMD Ryzen 7 5800X Eight Core CPU (3.8GHz-4.7GHz/36MB CACHE/AM4)
MotherboardASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGB Ready!
Memory (RAM)16GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 8GB)
Graphics Card12GB NVIDIA GEFORCE RTX 3060 - HDMI, DP
1st M.2 SSD Drive1TB SEAGATE FIRECUDA 520 GEN 4 PCIe NVMe (up to 5000MB/R, 4400MB/W)
2nd M.2 SSD Drive500GB SEAGATE FIRECUDA 530 GEN 4 PCIe NVMe (up to 7000MB/R, 3000MB/W)
1st Storage Drive1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
down_right_arrow.gif
Change to: NOT REQUIRED
DVD/BLU-RAY DriveNOT REQUIRED
Power SupplyCORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
down_right_arrow.gif
Change to: CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable1 x 1 Metre UK Power Cable (Kettle Lead)
Processor CoolingCorsair H115i ELITE CAPELLIX RGB Hydro Series High Performance CPU Cooler
Thermal PasteSTANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Extra Case Fans3x Corsair LL120 RGB LED Fan + Controller Kit
Sound CardONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card10/100/1000 GIGABIT LAN PORT
Wireless Network CardNOT REQUIRED
USB/Thunderbolt OptionsMIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating SystemWindows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System LanguageUnited Kingdom - English Language
Windows Recovery MediaWindows 10/11 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office SoftwareFREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-VirusBullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
BrowserGoogle Chrome™
Monitor Cables1 x 2 METRE GOLD PLATED V1.4 HDMI CABLE
Keyboard & MouseASUS TUF K1 Gaming Keyboard & M3 Mouse Bundle
HeadsetsCorsair HS50 Pro Stereo Gaming Headset
Mouse PadPCS Gaming Mouse Mat
Warranty3 Year Silver Warranty (1 Year Collect & Return, 1 Year Parts, 3 Year Labour)
DeliverySTANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build TimeStandard Build - Approximately 18 to 21 working days
Welcome BookPCSpecialist Welcome Book - United Kingdom & Republic of Ireland

As for for reverting back to Win 10, I simply created an installation media from Microsoft's website and chose the "keep nothing" option as I wanted a fresh installation. I then reinstalled all of my games and after playing them, I noticed something was different, being the problem I stated above.
 
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Bhuna50

Bhuna50

Author Level
where did you source drivers? Have you installed Nvidia driver?

Have you run all the windows updates including optionals?

Can you do a screen print of your windows update page and optionals please. Also a screen print of your device manager.
 
T

TheTempest

Member
I have the latest Nvidia driver installed and up to date.

I have run all windows updates including optionals.

Here are the screenshots requested:
 

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ubuysa

ubuysa

The BSOD Doctor
Open the Nvidia control panel and look under 'Manage 3D Settings' to see which GPU is being used by default.
 
T

TheTempest

Member
ubuysa said:
Open the Nvidia control panel and look under 'Manage 3D Settings' to see which GPU is being used by default.
Click to expand...

This is one of the first things I checked, it's stating that my GPU is being used but when I open task manager it's showing 0% GPU usage under any game I play, this was not the case before I reverted back to windows 10.
 
SpyderTracks

SpyderTracks

We love you Ukraine
I would just clean install windows 10, I'm guessing you upgraded in place to 11, the rolling back to 10, it's not going to be clean.
 
T

TheTempest

Member
SpyderTracks said:
I would just clean install windows 10, I'm guessing you upgraded in place to 11, the rolling back to 10, it's not going to be clean.
Click to expand...

I already did a clean install of windows 10 after I reverted back, the problem still persisted.

Even in my iCUE dashboard, it's showing my GPU temps as though my GPU is being utilized but when I'm playing a game (any game) my GPU in task manager is constantly at 0% as though it's not being used? It's confusing and I never encountered this problem until AFTER I rolled back to Win 10
 

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SpyderTracks

SpyderTracks

We love you Ukraine
TheTempest said:
I already did a clean install of windows 10 after I reverted back, the problem still persisted.

Even in my iCUE dashboard, it's showing my GPU temps as though my GPU is being utilized but when I'm playing a game (any game) my GPU in task manager is constantly at 0% as though it's not being used? It's confusing and I never encountered this problem until AFTER I rolled back to Win 10
Click to expand...
You said it asked you to keep data or not, that’s not a clean install, that’s a downgrade in place

A clean install you delete any partitions, there is no way of keeping anything and you don’t get an option
 
T

TheTempest

Member
SpyderTracks said:
You said it asked you to keep data or not, that’s not a clean install, that’s a downgrade in place

A clean install you delete any partitions, there is no way of keeping anything and you don’t get an option
Click to expand...

So with a clean install I wouldn't even get the option "Keep nothing"? if so, how would I go about performing a clean install? I only did it through the Recovery setting under "Reset this PC"
 
SpyderTracks

SpyderTracks

We love you Ukraine
TheTempest said:
So with a clean install I wouldn't even get the option "Keep nothing"? if so, how would I go about performing a clean install? I only did it through the Recovery setting under "Reset this PC"
Click to expand...
That’s called a windows reset, it’s not the same as a clean install.

There’s lots of guides on the internet on how to clean install
 
T

TheTempest

Member
What are the chances a clean install will resolve my issue? I've never performed a clean install before and I'm reluctant to do so in case something goes wrong but at the same time, no other solution has helped resolve the problem so I'm leaning towards the clean install. Is the process difficult/complicated and if so, what should I know beforehand?
 
Martinr36

Martinr36

MOST VALUED CONTRIBUTOR
Clean install instructions for W10

Download a new copy of Windows using the Media Creation Tool to an 8GB (min) USB.
Boot that USB and choose a Custom Install.
Delete all UEFI partitions on the system drive (EFI System, Recovery, MSR Reserved, Primary).
Select the unallocated space that results and click the Next button. The installer will create the correct partitions and install Windows.
Run Windows Update repeatedly, even across reboots, until no more updates are found.
You may need/want to download and install the latest graphics driver from the Nvidia/AMD website (they change so regularly the latest version isn't always in the Windows libraries).
This is also worth a watch
 
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