Green band across top of Youtube videos

J

johsim

Member
Just posting to confirm the post made by simken re: a green band appearing across the top of YouTube videos when they are being played back. Was using my new Optimus 17.3" laptop (fantastically quick machine - loads fully in 40s compared to just over 4mins for my old laptop) to watch some of my YouTube favourites when a saw this green band across the top of the video along with a fainter ghost images giving a double image effect & colour bleeding between the images. The video was watchable but just as the quality was very poor. I maximised the video to full screen & the problem disappeared even when I resized the video back to its original size. This problem happens for most but NOT ALL of the YouTube videos I have watched. I have captured an image but not managed to upload it to illustrate. Would greatly appreciate any ideas on how I could improve the situation. It happens on all my web browsers (IE8, Firefox & Chrome) I was thinking of uninstalling them & reinstalling. Any other ideas greatly appreciated. Thanks in anticipation - John
 
vanthus

vanthus

Member Resting in Peace
Try disabling hardware acceleration,right-click on the video/Click Settings/Click the tab on the left/Uncheck the 'Enable hardware acceleration' checkbox/Refresh the page or restart video.
If that works it's possible a graphics driver update will solve it and allow you to use hardware acceleration.
 
J

johsim

Member
Thanks for both replies much appreciated. Disabling hardware acceleration by right clicking the YouTube video did the trick. Bit disappointed that the PC specialist tech support did not tell me this straight away when I phoned for help. Must be a common problem on the 17.3" Optimus II using the GeForce GT 555M graphics card as this is the way IE8 sets things up, i.e., with hardware acceleration. I hope the tech department read these forums & adds this to the common set issues that could occur when the laptop is first used. Overall, however, been very pleased with pcspecialists & the site they have. Would certainly recommend it. -- P.S. Special thanks to vanthus for the nice simple solution.
 
vanthus

vanthus

Member Resting in Peace
Well it's really just a fix & not a solution,pretty sure it's a problem with the newer
version of flash player & some GPU's.
As I mentioned a driver update may solve the problem but best call tech support,I can assure you they will know better than I do.
 
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Buzz

Buzz

Master
vanthus said:
Well it's really just a fix & not a solution,pretty sure it's a problem with the newer
version of flash player & some GPU's.
As I mentioned a driver update may solve the problem but best call tech support,I can assure you they will know better than I do.
Click to expand...

I agree. If it was a flash issue it would happen to everyone, same with the GPU. It MUST be an issue with a driver and flash combined. (With their powers combined) (Captain Planet and the Planeteers) sorry couldnt resist...

What happens if I do nothing?
By default, Enable Hardware Acceleration is selected to improve the quality of playback in Flash Player, particularly the performance of full-screen playback.

What is hardware-accelerated scaling?
Although Flash Player can display high-quality video and images by itself, hardware-accelerated scaling uses the video or graphics card on your computer to display images and video more clearly and quickly than Flash Player can on its own.

Will hardware-accelerated scaling work on all computers?
For hardware-accelerated scaling to work, you need Microsoft DirectX 9 with VRAM 128MB for Windows and OpenGL for Apple Macintosh, Mac OS X v10.2 or higher. There might be compatibility issues with older hardware and drivers. (See Flash Player system requirements.) With older versions of Flash Player, you should not see dramatic changes as the player reverts from hardware-accelerated scaling back to software scaling.

If I have display problems with Flash Player, what should I do?
If you have display problems with Flash Player, such as poor picture quality or slow display times, deselect Enable Hardware Acceleration in the Display panel. This should eliminate hardware or driver compatibility problems with Flash Player. Flash Player then uses software to scale and display the content.
Click to expand...
 
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J

johsim

Member
vanthus said:
Well it's really just a fix & not a solution,pretty sure it's a problem with the newer
version of flash player & some GPU's.
As I mentioned a driver update may solve the problem but best call tech support,I can assure you they will know better than I do.
Click to expand...



The graphics card picked up that a a driver update was needed, which I did & now the problem is fixed. Thanks for all your help. John.
 
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