Help needed to get internet up and running

B

bassgirl4

Member
I recieved my pc yesterday and managed to get everything up and running except for the internet. I have installed all drivers from the motherboard disk i got, along with along the other various disks. I have even uninstalled everything and re installed it again, but still no network. If anyone has any suggestions i will be grateful.

Thank You


Specs for pc


Case

STYLISH PIANO BLACK ENIGMA MICRO-ATX CASE + 2 FRONT USB
Processor (CPU)

Intel® Core™i5 Quad Core Processor i5-3470 (3.2GHz) 6MB Cache
Motherboard

ASUS® P8H61-MX USB3/SI: uATX, USB 3.0, SATA 3.0Gb/s
Memory (RAM)

4GB KINGSTON DUAL-DDR3 1600MHz (1 x 4GB)
Graphics Card

1GB NVIDIA GEFORCE 210 - DVI, HDMI, VGA
Memory - 1st Hard Disk

120GB KINGSTON V300 SSD, SATA 6 Gb (450MB/R, 450MB/W)
2nd Hard Disk

1TB 3.5" SATA-III 6GB/s HDD 7200RPM 32MB CACHE
1st DVD/BLU-RAY Drive

24x DUAL LAYER DVD WRITER ±R/±RW/RAM
Memory Card Reader

INTERNAL 52 IN 1 CARD READER (XD, MS, CF, SD, etc) + 1 x USB 2.0 PORT
Power Supply

450W Quiet 80 PLUS Dual Rail PSU + 120mm Case Fan
Processor Cooling

INTEL STANDARD CPU COOLER
Sound Card

ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Facilities

10/100/1000 GIGABIT LAN PORT - AS STANDARD ON ALL PCs
USB Options

MIN. 2 x USB 3.0 & 4 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Power Cable

1 x 2 Metre UK Power Cable (Kettle Lead)
Operating System

Genuine Windows 7 Home Premium 64 Bit w/SP1 - inc DVD & Licence (£79)
Office Software
 
Rakk

Rakk

The Awesome
Moderator
bassgirl4 said:
I recieved my pc yesterday and managed to get everything up and running except for the internet.
Network Facilities
10/100/1000 GIGABIT LAN PORT - AS STANDARD ON ALL PCs
Click to expand...

Sorry if this sounds like a really stupid question:
As a quick question how are you trying to connect - have you plugged the ethernet cable from your router into the back of your PC?

If you are trying to connect wirelessly you will not be able to since you have no wireless card in your machine.
 
vanthus

vanthus

Member Resting in Peace
Is anything showing amiss in "device manager,if not and you're sure the cable and router are okay,try running "network and internet" trouble shooter,select "troubleshooting" from control panel to open it.
 
ubuysa

ubuysa

The BSOD Doctor
Open the Network & Sharing Center, click Change Adapter Settings, then right-click on your Ethernet adapter. From the drop-down menu select Status. On the Status window that opens, click the Details button. Copy & Paste everything in the window that opens on to here.

Edit: I just realised that you can't copy & paste from that window. So tell us what the following values are:

DHCP Enabled
IPv4 Address
IPv4 Subnet Mask
Lease Obtained
Lease Expires
IPv4 Default Gateway
IPv4 DHCP Server
IPv4 DNS Servers
 
Last edited:
B

bassgirl4

Member
So i just tried once more to uninstall and then re install the drivers and for some reason it worked this time so all is sorted. Thanks for the help anyway, much appreciated. :)
 
You must log in or register to reply here.
Top