ilyama monitor prolite E2472HD

[RickMorgan]

Probably a daft question & I've hit the wong button but;
Monitor only shows a 22" screen on a 24" monitor.
Help appreciated.

 

[Gorman]

Is there a large black border around the screen?

 

[RickMorgan]

3/4" all round.
Upping refresh rate from 60 to 75Hz fills the screen complete with resultant distortion but I have noted that 75Hz is not recommended on this monitor. Also noticed that the refresh to 75Hz reduces the resolution from 1980/1020 to 1280/1024. I have a shrewd suspicion I'm stuck with this anomaly.

 

[Meds]

Hey,

You will not be stuck with the anomaly, can you please download and install the latest video card drivers from the link below;

http://sites.amd.com/us/game/downloads/Pages/radeon-win7-64.aspx

Also, what connection are you using - DVI or HDMI?

 

[Gorman]

Not at all, i have this monitor and i get the border in BIOS, as soon as windows is up its full screen, its going to be a config / driver thing.

 

[RickMorgan]

d/l latest drivers ... display still the same. Using HDMI lead btw.

 

[PCS]

Have you tried pressing the auto button or expanding the size manually using the control buttons?

 

[RickMorgan]

auto button on monitor doesn't do a thing!!
I've now changed the display settings to 1680x1050 which fills the screen. The monitor functions most efficiently @ 1920x1080 but damned if I can figure it out.
Gorman ........ Is your monitor set to 1920x1080 which fills screen?

 

[rocknroll]

mine is set at 1920x1080 with no problems.

 

[RickMorgan]

Have escalated this prob to Tech Support, will advise progress and thank you all for your replies.

 

[Clanseven]

I have this monitor set at 1920x1080 with no problems. Strange problem. Good luck

 

[RickMorgan]

Stab in the dark! Swopped hdmi lead for a dvi lead. Problem solved.
Any ideas why?

 

[Gorman]

Ask Tech support to do a remote desktop session and check the res settings while using the HDMI, its just going to be the card detecting the monitor wrong and a stupid little setting somewhere.

 

[RickMorgan]

Spoke to Jack @ pcs tech support and he sorted it all out. Transpires that ATI are fully aware of a problem with their cards (black borders on some monitors) and have been promising a fix for around 12 months. Used a prog called ATI underscan fix (not written by ATI btw) and things are now fine other than one has to activate the fix on each reboot/switch on. A dvi lead also sorts the prob. A weird scenario IMHO but I can live with it.
My thanks to all who have advised/commented on this issue.

 

[Gorman]

It would appear Jack has been withholding information from me. I shall have to review my torture procedures.