For the past few weeks my laptop has been crashing while playing CSGO, it would crash the game then leave my gfx card saying it was not installed until I restarted/shut down my laptop several times before it recognised it was there.
I uninstall and reinstalled both the gfx drivers, the game, along with other things like geforce experience to see if it worked without, but it still keeps happening. Sometimes I get a blue screen and it gives me a qr code but I wasn't quick enough to get it on the times its shown.
Tried contacting customer support but got no reply.
Then as of yesterday I got hit with a "start pxe over ipv6" error, and today my laptop wont even load up close enough to a bios menu. I'm currently stuck in a black screen to "diagnosing your pc"/"automatically repairing" loop kinda thing. Not entirely sure where to go from here but help would be appreciated.
I uninstall and reinstalled both the gfx drivers, the game, along with other things like geforce experience to see if it worked without, but it still keeps happening. Sometimes I get a blue screen and it gives me a qr code but I wasn't quick enough to get it on the times its shown.
Tried contacting customer support but got no reply.
Then as of yesterday I got hit with a "start pxe over ipv6" error, and today my laptop wont even load up close enough to a bios menu. I'm currently stuck in a black screen to "diagnosing your pc"/"automatically repairing" loop kinda thing. Not entirely sure where to go from here but help would be appreciated.
Chassis & Display | Recoil Series: 17.3" Matte Full HD 144Hz 72% NTSC LED Widescreen (1920x1080) |
Processor (CPU) | Intel® Core™ i7 Six Core Processor 8750H (2.2GHz, 4.1GHz Turbo) |
Memory (RAM) | 32GB Corsair 2133MHz SODIMM DDR4 (2 x 16GB) |
Graphics Card | NVIDIA® GeForce® RTX 2070 - 8.0GB GDDR6 Video RAM - DirectX® 12.1 |
1st Storage Drive | 1TB SEAGATE 7mm SERIAL ATA III 2.5" HARD DRIVE WITH 128MB CACHE (7,200rpm) |
1st M.2 SSD Drive | 512GB ADATA SX6000 Pro PCIe M.2 2280 (2100 MB/R, 1500 MB/W) |
Memory Card Reader | Integrated 3 in 1 Card Reader (SD / SDHC / SDXC) |
AC Adaptor | 1 x 230W AC Adaptor |
Power Cable | 1 x 1 Metre UK Power Cable (Kettle Lead) |
Battery | Recoil II Series 46WH Lithium Ion Battery |
Thermal Paste | STANDARD THERMAL PASTE FOR SUFFICIENT COOLING |
Sound Card | 2 Channel High Def. Audio + SoundBlaster™ Cinema |
Bluetooth & Wireless | GIGABIT LAN & WIRELESS INTEL® AC-9260 M.2 (1.73Gbps, 802.11AC) +BT 5.0 |
USB/Thunderbolt Options | 1 x USB 3.1 PORT (Type C) + 2 x USB 3.1 PORTS + 1 x USB 2.0 PORT |
Keyboard Language | PER-KEY RGB BACKLIT UK QUIET MECHANICAL KEYBOARD |
Operating System | Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001] |
Operating System Language | United Kingdom - English Language |
Windows Recovery Media | Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account |
Office Software | FREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required) |
Anti-Virus | BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode |
Browser | Google Chrome™ |
Laptop Cooling Stands | CoolerMaster NotePal L2 Laptop Cooler, upto 17.3 inch |
Notebook Mouse | INTEGRATED 2 BUTTON TOUCHPAD MOUSE |
Webcam | INTEGRATED 1MP HD WEBCAM |