Latency problem.

C

ChrissG

Member
After having 50meg installed last saturday the latency (Ping) has been around 9000+ms on the main PC, I also have a laptop and 2 XBox 360's running on the same network and connected to the Virgin Media Router/Modem all hard-lined. The ping I get of the laptop and XBox's is around 15-20ms. So thankfully the problem is only on the PC. I've tried using a different cable and connection. Is there anything I could try to reduce the ping?
 
L

LFFPicard

Godlike
Have you tried just removing the tcp/ip from network config and restarting your PC, windows will re-install these for you and then give it another try.

Not sure the exact method in Windows 7 but should be close to XP
Goto start -> Control Panel
Open network connections
Right cick and goto properties on your network connection.
In the general tab you have host manager and some other bits but you should see tcp/ip protocals, there maybe ipv4 and ipv6 remove all of these and restart the PC.

Windows will install these on reboot and reconnetc you to the network.
Give the ping test another try.

Let me know how it goes.
 
C

ChrissG

Member
Not sure how to prove reply local gateway. Pinging and getting a TraceRoute now, but at the moment all I'm getting is a blank whiter page with Not Found

The requested URL /cgi-bin/nph-traceroute was not found on this server.
 
C

ChrissG

Member
LFFPicard said:
Have you tried just removing the tcp/ip from network config and restarting your PC, windows will re-install these for you and then give it another try.

Not sure the exact method in Windows 7 but should be close to XP
Goto start -> Control Panel
Open network connections
Right cick and goto properties on your network connection.
In the general tab you have host manager and some other bits but you should see tcp/ip protocals, there maybe ipv4 and ipv6 remove all of these and restart the PC.

Windows will install these on reboot and reconnetc you to the network.
Give the ping test another try.

Let me know how it goes.
Click to expand...


Will try this now.

Thanks by the way for all the fast replies. I've been asking on other forums and I feel very alienated with this problem.
 
Gorman

Gorman

Author Level
open cmd and type ipconfig, then get the default gateway address from the result.

type ping then the ip address. timeouts mean the gateway cannot be reached.

please post the current ipv4 address, subnet and default gateway
 
C

ChrissG

Member
Right I think I have it

Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time=2ms TTL=64
Reply from 192.168.0.1: bytes=32 time=2ms TTL=64
Reply from 192.168.0.1: bytes=32 time=2ms TTL=64
Reply from 192.168.0.1: bytes=32 time=2ms TTL=64

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 2ms, Average = 2ms


These numbers are from the PC to the router?

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
IPv4 Address. . . . . . . . . . . : 192.168.0.102
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
 
Last edited:
C

ChrissG

Member
Results:

Ping statistics for 74.125.230.145:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 24ms, Average = 21ms


I also pinged speedtest.net via cmd and got...

Pinging www.speedtest.net [74.209.160.10] with 32 bytes of data:
Reply from 74.209.160.10: bytes=32 time=169ms TTL=48
Reply from 74.209.160.10: bytes=32 time=171ms TTL=48
Reply from 74.209.160.10: bytes=32 time=170ms TTL=48
Reply from 74.209.160.10: bytes=32 time=169ms TTL=48

Ping statistics for 74.209.160.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 169ms, Maximum = 171ms, Average = 169ms
 
Last edited:
Gorman

Gorman

Author Level
hmm, thats interesting.

So if we rule out general connectivity issues as the old line "other devices arnt affected" has been played there are few options left.

If it was a problem with the pc, the network card or driver for example it would be the same sort of results coming from the local network as the google ping, the local network seemed fine.

So we have to look at the router, is there any sort of QOS setup?
 
Gorman

Gorman

Author Level
No idea why threads keep randomly getting locked.

sorry, QoS is Quality of Service, where a router will give priority to one type of traffic or to one machine over another.

More questions, whats running on the PC? any bandwidth hogs, torrents etc?
 
C

ChrissG

Member
Ok I think the problem is solved as I've gone deep into the superhubs settings and unchecked firewall features and the load times have been reduced drastically. Will do another ping test to make sure.

Thanks to everyone who helped. :)
 
L

LFFPicard

Godlike
Let me know if the issue is resolved now, if not I have one more suggestion but ti is a long shot.

Hope you got it fixed though!
 
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