Monitor not showing anything and computer beeps?

[Colsey]

Hello everyone.
Thanks in advance for reading.

I've recently got a new PC (two or three weeks now) and it has been working great so far, but I tried to load it up today and it seems to be messing around.
I power it on, get the basic single quick beep noise as normal. And around five to ten seconds later I get four, the first one longer than the next three which are quick.

I'm just not sure what I'm dealing with as according to the internet it is either "VGA" or the Ram?

I'm thinking it might be something to do with the graphics card as I try turning on my monitor and nothing happens. Not even a "No signal detected" or anything, it just doesn't turn on at all, black screen like it's turned off. I don't even get the blue light underneath the monitor when I press the power button.
I even unplugged the monitor by both display port and power cable to check if it was my monitor causing issues but the computer still did the same beeps.

I would unplug the GPU and boot up the PC without it to check if the computer still beeps.
But the way the cables are set up I wouldn't be able to physically pull the cable out without damaging it (the cables are pretty sturdy without any wiggle room), and I don't want to mess around with the cable set up. As quite frankly when it comes to PC hardware and PC's in general I'm not very good with the tech.

The PC hasn't moved so I don't think it would be a case of anything being loose.

So I can't even see if anything loads up to see what the issue is as my monitor doesn't go on.

Does anyone have any idea what the deal is? I'm thinking the GPU but I can't be sure. I've only had the PC for two / three weeks or so and I'm not sure if I'll have to send it back for repair.
Thanks in advance for any help.

Here are my specs =

Processor (CPU)
Intel® Core™ i9 Eight Core Processor i9-9900K (3.6GHz) 16MB Cache
Motherboard
ASUS® ROG MAXIMUS XI HERO: ATX, LGA1151, USB 3.1, SATA 6GBs - RGB Ready
Memory (RAM)
32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 16GB)
Graphics Card
8GB NVIDIA GEFORCE RTX 2080 SUPER - HDMI, 3x DP GeForce - RTX VR Ready!
1st Storage Drive
1TB SEAGATE BARRACUDA 120 2.5" SSD, (upto 560MB/sR | 540MB/sW)
2nd Storage Drive
4TB SEAGATE IRONWOLF PRO 3.5", 7200 RPM 128MB CACHE

 

[SpyderTracks]

Hello everyone.
Thanks in advance for reading.

I've recently got a new PC (two or three weeks now) and it has been working great so far, but I tried to load it up today and it seems to be messing around.
I power it on, get the basic single quick beep noise as normal. And around five to ten seconds later I get four, the first one longer than the next three which are quick.

I'm just not sure what I'm dealing with as according to the internet it is either "VGA" or the Ram?

I'm thinking it might be something to do with the graphics card as I try turning on my monitor and nothing happens. Not even a "No signal detected" or anything, it just doesn't turn on at all, black screen like it's turned off. I don't even get the blue light underneath the monitor when I press the power button.
I even unplugged the monitor by both display port and power cable to check if it was my monitor causing issues but the computer still did the same beeps.

I would unplug the GPU and boot up the PC without it to check if the computer still beeps.
But the way the cables are set up I wouldn't be able to physically pull the cable out without damaging it (the cables are pretty sturdy without any wiggle room), and I don't want to mess around with the cable set up. As quite frankly when it comes to PC hardware and PC's in general I'm not very good with the tech.

The PC hasn't moved so I don't think it would be a case of anything being loose.

So I can't even see if anything loads up to see what the issue is as my monitor doesn't go on.

Does anyone have any idea what the deal is? I'm thinking the GPU but I can't be sure. I've only had the PC for two / three weeks or so and I'm not sure if I'll have to send it back for repair.
Thanks in advance for any help.

Here are my specs =

Processor (CPU)
Intel® Core™ i9 Eight Core Processor i9-9900K (3.6GHz) 16MB Cache
Motherboard
ASUS® ROG MAXIMUS XI HERO: ATX, LGA1151, USB 3.1, SATA 6GBs - RGB Ready
Memory (RAM)
32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 16GB)
Graphics Card
8GB NVIDIA GEFORCE RTX 2080 SUPER - HDMI, 3x DP GeForce - RTX VR Ready!
1st Storage Drive
1TB SEAGATE BARRACUDA 120 2.5" SSD, (upto 560MB/sR | 540MB/sW)
2nd Storage Drive
4TB SEAGATE IRONWOLF PRO 3.5", 7200 RPM 128MB CACHE

Can you post the full specs?

 

[Colsey]

Whoops sorry! Here you go =

Case
COOLERMASTER MASTERCASE H500 GAMING CASE
Processor (CPU)
Intel® Core™ i9 Eight Core Processor i9-9900K (3.6GHz) 16MB Cache
Motherboard
ASUS® ROG MAXIMUS XI HERO: ATX, LGA1151, USB 3.1, SATA 6GBs - RGB Ready
Memory (RAM)
32GB Corsair VENGEANCE RGB PRO DDR4 3200MHz (2 x 16GB)
Graphics Card
8GB NVIDIA GEFORCE RTX 2080 SUPER - HDMI, 3x DP GeForce - RTX VR Ready!
1st Storage Drive
1TB SEAGATE BARRACUDA 120 2.5" SSD, (upto 560MB/sR | 540MB/sW)
2nd Storage Drive
4TB SEAGATE IRONWOLF PRO 3.5", 7200 RPM 128MB CACHE
Power Supply
CORSAIR 1000W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Noctua NH-U14S Ultra Quiet Performance CPU Cooler
Thermal Paste
ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless/Wired Networking
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft® Office® 365 (Operating System Required)
Anti-Virus
BullGuard™ Internet Security - Free 90 Day License inc. Gamer Mode
Browser
Google Chrome™
Warranty
3 Year Platinum Warranty (3 Year Collect & Return, 3 Year Parts, 3 Year labour)
Delivery
TIMED DELIVERY TO UK MAINLAND - MON-FRI (BEFORE 2PM)
Build Time
FAST TRACK 5 WORKING DAY DISPATCH
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo

 

[SpyderTracks]

thanks.... is there a white light in the top right hand corner of the motherboard?

It doesn't sound like the screen is actually turned on though? The PC not working wouldn't affect the screen lights, it should show "no display detected" if the GPU isn't outputting. The fact there isn't a light on the screen suggests it's not on?

 

[Colsey]

Hi thanks for the reply.

Yes there is a counter and under it is a white light and the "Start" button with a white light.

The PC screen issue is confusing me quite a bit. As even with the monitor unplugged the PC still beeps for some reason. I'll do a quick video to show the issue and post it here.

 

[SpyderTracks]

Hi thanks for the reply.

Yes there is a counter and under it is a white light and the "Start" button with a white light.

The PC screen issue is confusing me quite a bit. As even with the monitor unplugged the PC still beeps for some reason. I'll do a quick video to show the issue and post it here.

That motherboard is quite sensitive regarding screens, if it doesn't detect a screen being on at boot, it can often produce this issue, this is more of an impact with older screens, but also presents if you disconnect the screen.

What screen are you connected to, what make and model? And what connection are you using? HDMI/DP?

 

[Colsey]

Here is the video.

And the monitor is =
ASUS VG248QE 24 Inch FHD (1920 x 1080) Gaming Monitor
And it's on Display Port cable.

Thanks for your help with this.

 

[SpyderTracks]

Hmmmm, have to say the PC is not well suited to the monitor, the monitor is going to massively bottleneck the entire PC.

But that aside, I'm guessing it's an issue with the Monitor not powering on correctly. Can you try it in another PC? or try connecting it to a DVD player or something?

 

[Colsey]

Well I just took my monitor into the other room and plugged it in there and pressing the power button it turned on instantly, obviously no signal as it wasn't plugged in to a PC.

Took the monitor back into my computer room, plugged it in (didn't plug it into the PC, just the mains) and it turned on. Worked fine.

Now I've plugged it in with the display port (fully set up with the PC) and now it and the PC seems to work.

So the only thing I did was put the monitor into another power socket, then took it back placing it on the PC and it works with my PC no longer beeping.
I'm just wondering what would have caused that? As I have a tech friend who said =

If it was a POST/Hardware issue you'd never get a monitor display. It's not fully powering up because it senses the problem.
It's a safe guarding thing.
The last thing you want the machine to do is fully boot up just incase that faulty hardware causes any further problems so it's sort of in a paused boot state till you fix the problem.

Thanks very much for your help SpyderTracks!

 

[SpyderTracks]

Well I just took my monitor into the other room and plugged it in there and pressing the power button it turned on instantly, obviously no signal as it wasn't plugged in to a PC.

Took the monitor back into my computer room, plugged it in (didn't plug it into the PC, just the mains) and it turned on. Worked fine.

Now I've plugged it in with the display port (fully set up with the PC) and now it and the PC seems to work.

So the only thing I did was put the monitor into another power socket, then took it back placing it on the PC and it works with my PC no longer beeping.
I'm just wondering what would have caused that? As I have a tech friend who said =

If it was a POST/Hardware issue you'd never get a monitor display. It's not fully powering up because it senses the problem.
It's a safe guarding thing.
The last thing you want the machine to do is fully boot up just incase that faulty hardware causes any further problems so it's sort of in a paused boot state till you fix the problem.

Thanks very much for your help SpyderTracks!

I'm guessing, but it's possible the DP cable had become slightly loose and so it wasn't registering as connected on the board.
Like I said, that board is over the top sensitive paired with older monitors. Newer ones have a technology that tells the motherboard what state the monitor is in, even if it's off. The older ones don't send a return signal, and this leads the board to believe that there's nothing connected.

Really it's a bug on the board design, it's stupid having that in place. They may well have worked it out in a BIOS update, now you've got it working agian, I'd check which BIOS revision it's on and if it's outdated, maybe call up PCS and go through updating it with them (you have to liaise with PCS for BIOS updates otherwise it voids your warranty).

Fingers crossed that sorts it from now on

 

[Colsey]

I only just noticed this monitor model is 2012. Hmmm....
I think an upgrade might be in order, as that might also sort out this issue occuring again in future. But sure I'll see about calling them up and going through that regardless to check that it's up to date.

Thanks again for taking your time to help me bud, I appreciate it!

 

[SpyderTracks]

I only just noticed this monitor model is 2012. Hmmm....
I think an upgrade might be in order, as that might also sort out this issue occuring again in future. But sure I'll see about calling them up and going through that regardless to check that it's up to date.

Thanks again for taking your time to help me bud, I appreciate it!

If you are going for a newer monitor you really want to be looking at 1440p 144Hz Gsync as a minimum, but even 1440p Ultrawide to suit that GPU, anything less is going to limit the performance of the PC.

No problem at all, really pleased it wasn't anything major