my optimus cashes

[thomasCarlier780]

Here you go...
Thanks

 

[thomasCarlier780]

Well...
The configurator is not perfect.
On the model I ordered I could select an SSD. I didn't as I have some. But it's not possible to install one.

Do you have another idea of what could cause the crash?

 

[SpyderTracks]

The Optimus Pro comes with a choice of 150w or 180w adaptors....your spec list shows you opted for the 150w one and the picture above confirms you received a 150w one. Unless I'm missing something, 150w should be fine otherwise it wouldn't be in the configurator?

You're right, my bad, I wasn't seeing the 150W, that would be the correct charger for your spec with the 1660ti.

You can't select a 2.5" SSD, it gives a warning when you try to proceed.

Ok, so it's not the charger.

Next thing to try is when the screen goes black, shine a torch or something onto the screen and see if you can make out any of the text or desktop.

 

[thomasCarlier780]

You're right, my bad, I wasn't seeing the 150W, that would be the correct charger for your spec with the 1660ti.

You can't select a 2.5" SSD, it gives a warning when you try to proceed.

Ok, so it's not the charger.

Next thing to try is when the screen goes black, shine a torch or something onto the screen and see if you can make out any of the text or desktop.

The backlight stays on but nothing is displayed.