Just got my new PC, and what a beast of a PC it is!
As you can see it works great! Highly recommended!
Sorry to see this - did this happen when you first switched it on? Have you tried to re-install windows?
I can see your repair request - we will approve this and fix it for you as soon as we can.
You could try booting into safe mode,if succesful check out event viewer to see if problem is identified,if you cant boot into safe mode try reinstall.Many things could cause this ,driver issues being top of the list.
Its a driver problem. and at a guess, as it was working perfectly fine, windows has updated something and caused the above.
As a start id try safe mode, but dependant on spec, it might just be the bios has reset and you are not set to AHCI anymore, Im 99% confident we can solve this for you over the phone and save you having to send the PC back.
At worst your going to need to reinstall windows.
Good customer service does not lie with faults-less service but the ability to rectify issues efficently . it demonstrates being able to competently ables issues i think. Just like the above PCS comment.
Service seems to be good from what ive read and this is why im going to get my machine from pc/s (when i finally get the $).