New PC Issues When Gaming

steaky360

Moderator
Moderator
Hello everyone so figured I'd post a new thread with a few issues I've experience thus far since I received my new PC. Specs at the end of this thread.

There are two seperate issues I've experienced, one of which is partially detailed across another threads and since I'm asking for advice regarding both of them, I felt a seperate thread would neatly close the loop and prevent further derailment of other threads (original thread: https://www.pcspecialist.co.uk/forums/threads/samsung-lc49rg90ssuxen-49-back-in-stock.72659/page-6) - I think the issues fixed, or rather I think I know where I was going wrong previously.

Issues are twofold;

My First Issue [I consider this resolved]
I'll start with the first and most widely discused to date (thanks for assistance thus far from @Jamie85 and @SpyderTracks ). Essentially I have a Samsung Odyssey G9 monitor but I am struggling to get my GPU to display anything on the monitor at 240Hz. I get a black screen. As it turns out, this is a known issue and nVidia have listed it as a bug on certain driver updates. There are hotfix drivers which have worked for others, but didn't seem to be working for me.

As an update here, I think I've found out what is causing the issues (or certainly some of them) for me and unsurprisingly its user error most likely :) I suspect its down to the fact that I had 'scaling' set to be peformed by my display within nvidia control panel, I changed this to scaling to be performed on the GPU, unplugged my second monitor and it seemed to work. Annoyingly however my second monitor won't really display properly with the G9 operating at 240hz so I've reverted back to 120hz for now until I can determine if its just 'never' going to work (guess its a limitation relating to Display stream compression but I'm well out of my depth there). But yay, at least theoretically, it works (with the hotfix driver 456.98 only).

My second issue
So the second issue, basically I'm still getting regular crashes to desktop when playing games. It happens across several titles (see list below) and is inconsistant as to where/when the crashes occur.

I tried numerous things to try and assist including;
  • Updating drivers (uninstalling via DDU each time) to various versions including the hotfix drivers
  • Uninstalling/reinstalling the various games
  • Moving a game around on the PC (from one of the main drives to another, I've only tried this with Doom Eternal so far to no effect)
  • Reseating the Card
  • Entirely replacing the card with a replacement 3080 (thanks PCS for the speedy turnaround there)
  • Crashes Experienced
Doom
Doom Eternal
Assassins Creed Odyssey
Borderlands 3
Outer Worlds
Red Dead Redemption 2
Fallout 4

I've tried to run benchmarks (3D Mark for one) and its not crashed yet doing those even on the extended tests.

As an aside, I ran windows memory diagnostic a few times and its always come up with zero issues, kind of thought the memory could be the culrpit but I've really no idea.

Any thoughts or anything else you think could be worth trying here before I get back in touch with PCS, I've kind of exhausted all possibilities here. I think given I've had a replacement GPU, its ... well... not the GPU, But as nothing else 'appears' broken, I'm not sure where to look or what other fault finding I can do.
 

steaky360

Moderator
Moderator
Specs
Case

CORSAIR OBSIDIAN SERIES™ 500D SE CASE
Processor (CPU)
AMD Ryzen 9 3900XT 12 Core CPU (4.7GHz/70MB CACHE/AM4)
Motherboard
ASUS® ROG STRIX X570-F GAMING (USB 3.2 Gen 2, PCIe 4.0) - ARGB Ready!
Memory (RAM)
32GB Corsair VENGEANCE DDR4 3600MHz (4 x 8GB) [Memory is downclocked 3466Mhz]
Graphics Card
10GB NVIDIA GEFORCE RTX 3080 - HDMI, DP [Received the Zotac version]
1st M.2 SSD Drive
500GB SEAGATE FIRECUDA 520 GEN 4 PCIe NVMe (up to 5000MB/R, 2500MB/W) [OS drive]
2nd M.2 SSD Drive
2TB SEAGATE FIRECUDA 520 GEN 4 PCIe NVMe (up to 5000MB/R, 4400MB/W)
1st Storage Drive
4TB Samsung 870 QVO 2.5" SSD, SATA 6Gb/s (up to 560MB/sR | 530MB/sW)
Power Supply
CORSAIR 850W RMx SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1 Metre UK Power Cable (Kettle Lead)
Processor Cooling
Corsair H115i RGB PLATINUM Hydro Series High Performance CPU Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Wireless Network Card
WIRELESS INTEL® Wi-Fi 6 AX200 2,400Mbps/5GHz, 300Mbps/2.4GHz PCI-E CARD + BT 5.0
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KUK-00001]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge (Windows 10 Only)
Warranty
3 Year Platinum Warranty (3 Year Collect & Return, 3 Year Parts, 3 Year labour)
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
FAST TRACK 3 WORKING DAY DISPATCH
Promotional Item
Get Assassin’s Creed® Valhalla with select AMD Ryzen CPUs
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
Logo Branding
PCSpecialist Logo
 

steaky360

Moderator
Moderator
Further to the above I'm noticing today I get an occasional hard crash and reboot when playing AC: Odyssey (not experienced in any other games currently).
 

steaky360

Moderator
Moderator
No I haven't done that actually, I realised this when I was typing the above and feel a bit annoyed for not considering already. I'm away downloading the windows media to do so now... If it fixes it I'll have to apologies to PCS as it would've probably fixed it in the first place....
 

carlos726811

Bright Spark
Now that you have just said your game crashes. I am having the same issue with New assassins creed. For some reason my pc wont let me shut down. So i am having to press the reset button, When it loads back up. It crashes again. So i am having to force shut it down with the power button.
 

steaky360

Moderator
Moderator
I'm reluctant to say categorically yet as I'm still testing but from my initial tests after doing a reinstall of windows I'm yet to have a crash. Will conduct more testing later today.
 
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