Notice for owners of the 16" and 17" Recoil

H

Heaven251182

Member
PCS_Chris said:
Hi Heaven,

Thank you for the information. I have uploaded the OEM service tool for you here:

OEM Tool

Installation instructions:

  1. Uninstall the control centre and reboot the system.
  2. Extract the OEM tool to somewhere on your system.
  3. Open up the command prompt as administrator.
  4. Navigate to the folder with the tool using the command prompt and run the tool from within the prompt (rather than double clicking).
  5. After the tool has run, reboot the system again.
  6. Install the control centre and reboot the system one last time.
With any luck, this should resolve your issues.

Chris
Click to expand...
Thank you Chris, we will try together with dad when i be there next time.. i will download it now anyway. Regards.
 
H

Heaven251182

Member
PCS_Chris said:
Hi Heaven,

Thank you for the information. I have uploaded the OEM service tool for you here:

OEM Tool

Installation instructions:

  1. Uninstall the control centre and reboot the system.
  2. Extract the OEM tool to somewhere on your system.
  3. Open up the command prompt as administrator.
  4. Navigate to the folder with the tool using the command prompt and run the tool from within the prompt (rather than double clicking).
  5. After the tool has run, reboot the system again.
  6. Install the control centre and reboot the system one last time.
With any luck, this should resolve your issues.

Chris
Click to expand...
hi Chris. I tried OEM tool just now, but nothing changes at all. Problem still here.
 
PCS_Chris

PCS_Chris

Moderator
Staff member
Moderator
Hi Heaven,

I'm sorry to hear that. I would then recommend you get it booked in for an RMA so we can have a look at this in-house. If you have any trouble filling out the RMA forms, please get in contact with our customer support team and they'll be able to help you out with it.

Chris.
 
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