Overall really pleased | PCSPECIALIST

Overall really pleased

sarahbean60

New member
Really pleased overall with my new laptop. I love that I was able to get almost double the spec for the same money compared to an off the shelf laptop. The build time and delivery was within their specified time.
The service from PC Specialist overall has been good, apart from long wait times on the few occasions I've had to call. The OS had been installed on the wrong (slower) hard drive to what we had specified when ordering. Luckily my son knew what to do and was able to recognise this had happened. I would have been clueless about why I had such a slow laptop had this not been noticed by him.
But overall, pleased so far with it.
 

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SpyderTracks

Huntsman
Moderator
Really pleased overall with my new laptop. I love that I was able to get almost double the spec for the same money compared to an off the shelf laptop. The build time and delivery was within their specified time.
The service from PC Specialist overall has been good, apart from long wait times on the few occasions I've had to call. The OS had been installed on the wrong (slower) hard drive to what we had specified when ordering. Luckily my son knew what to do and was able to recognise this had happened. I would have been clueless about why I had such a slow laptop had this not been noticed by him.
But overall, pleased so far with it.
Glad you’re happy. That’s odd that they installed to the wrong drive but very pleased your son was able to correct it for you.

what are your specs?
 

sarahbean60

New member
Glad you’re happy. That’s odd that they installed to the wrong drive but very pleased your son was able to correct it for you.

what are your specs?

Yes, just human error, but having a geeky son helps when you're a luddite!

This is the spec I ordered:

Chassis & Display
Cosmos Series: 15.6" Matte Full HD 144Hz 45% NTSC LED Widescreen (1920x1080)
Processor (CPU)
Intel® Core™ i5 Quad Core Processor 10300H (2.5GHz, 4.5GHz Turbo)
Memory (RAM)
16GB Corsair 2133MHz SODIMM DDR4 (1 x 16GB)
Graphics Card
NVIDIA® GeForce® GTX 1650 - 4.0GB GDDR5 Video RAM - DirectX® 12.1
1st Storage Drive
2TB SEAGATE 7mm SERIAL ATA III 2.5" HARD DRIVE WITH 128MB CACHE (5,400rpm)
1st M.2 SSD Drive
256GB PCS PCIe M.2 SSD (1900 MB/R, 1100 MB/W)
Memory Card Reader
Integrated 6 in 1 Card Reader (SD /Mini SD/ SDHC / SDXC / MMC / RSMMC)
AC Adaptor
1 x 120W AC Adaptor
Power Cable
1 x 1 Metre Cloverleaf UK Power Cable
Battery
Cosmos Series Integrated 4 Cell Lithium Ion Battery
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
2 Channel High Def. Audio + SoundBlaster™ Cinema
Wireless/Wired Networking
GIGABIT LAN & WIRELESS INTEL® Wi-Fi 6 AX200 (2.4 Gbps) + BT 5.0
USB/Thunderbolt Options
1 x USB 3.2 PORT (Type C) + 1 x USB 3.2 PORT + 1 x USB 2.0 PORT
Keyboard Language
15" COSMOS SERIES UK KEYBOARD
Operating System
Windows 10 Home 64 Bit - inc. Single Licence [KK3-00002]
Operating System Language
United Kingdom - English Language
Windows Recovery Media
Windows 10 Multi-Language Recovery Image - Unlimited Downloads from Online Account
Office Software
FREE 30 Day Trial of Microsoft 365® (Operating System Required)
Anti-Virus
NO ANTI-VIRUS SOFTWARE
Browser
Microsoft® Edge (Windows 10 Only)
Keyboard & Mouse
INTEGRATED 2 BUTTON TOUCHPAD MOUSE
Webcam
INTEGRATED 1MP HD WEBCAM
Warranty
3 Year Standard Warranty (1 Month Collect & Return, 1 Year Parts, 3 Year Labour)
Dead Pixel Guarantee
30 Day Dead Pixel Guarantee Inc. Labour & Carriage Costs
Delivery
STANDARD INSURED DELIVERY TO UK MAINLAND (MON-FRI)
Build Time
Standard Build - Approximately 7 to 9 working days
Welcome Book
PCSpecialist Welcome Book - United Kingdom & Republic of Ireland
 

ubuysa

Moderator
Moderator
They installed Windows to the HDD? You're sure you specified it was to go on the SSD when you ordered?

If you did (specify the SSD) then I'd complain to PCS. They need to know when their builders foul up so that they can prevent it from happening again.

No all customers have a geeky son to fix it. :)
 

sarahbean60

New member
They installed Windows to the HDD? You're sure you specified it was to go on the SSD when you ordered?

If you did (specify the SSD) then I'd complain to PCS. They need to know when their builders foul up so that they can prevent it from happening again.

No all customers have a geeky son to fix it. :)

Yes definitely specified it for SSD, we checked back on my order before we contacted them. They agreed it was an error.
It's true, I'm lucky to have on hand tech support! :D
 
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