PC crashes seemingly randomly when playing games

Fretful

Active member
To be honest, I wouldn't bother troubleshooting any further though, I would do a clean install, just configure drivers, then test with Furmark, Prime95 and Cinebench R23, if there are any crashes at that point, I'd RMA it.

You haven't played with anything like Ryzen Master, Precision X or afterburner or anything like that? Undervolting or overclocking?
nope haven't done any undervolting or overclocking at all
 

SpyderTracks

We love you Ukraine
would there be anyway to test the power supply to see if that is possibly the problem?
Not without a power meter, you'd need specific hardware to do it and you'd need to know voltages and amp output of each rail and pin. It's quite a specialist endeavour.

The best way to test is just to swap it for another.

But PCS would do all that, that's what you're paying for.
 

ubuysa

The BSOD Doctor
To be honest, I wouldn't bother troubleshooting any further though, I would do a clean install, just configure drivers, then test with Furmark, Prime95 and Cinebench R23, if there are any crashes at that point, I'd RMA it.

You haven't played with anything like Ryzen Master, Precision X or afterburner or anything like that? Undervolting or overclocking?
We know there's a hardware fault on here - ee post #14, so a reinstall wouldn't help.

@Fretful did you run each of the Prime95 tests for a minimum of two hours each?

If you RMA it now, with the BSODs being so random, and PCS can't reproduce it on their test bench, you'll just get it back as is. We really need to provide firm evidence of the hardware fault in order for you to RMA it and get it fixed. You need to give that CPU every chance to fail Prime95, and the Cinebench failure does make me wonder whether the CPU might be at fault?
 

Fretful

Active member
We know there's a hardware fault on here - ee post #14, so a reinstall wouldn't help.

@Fretful did you run each of the Prime95 tests for a minimum of two hours each?

If you RMA it now, with the BSODs being so random, and PCS can't reproduce it on their test bench, you'll just get it back as is. We really need to provide firm evidence of the hardware fault in order for you to RMA it and get it fixed. You need to give that CPU every chance to fail Prime95, and the Cinebench failure does make me wonder whether the CPU might be at fault?
so far have done small fft for 3 hours and large fft for 2 hours 43 minutes ill start blend now
 

ubuysa

The BSOD Doctor
I know you had issues with this earlier, but if there are any .dmp files in the folder C:\Windows\Minidump please upload them here, or to the cloud with a link to them here. Please also look in the folder C:\Windows\LiveKernelReports, there may be many sub-folders, please upload any .dmp files you find in any of those sub-folders.
 

Scott

Behold The Ford Mondeo
Moderator
Along with the above, or even after.....

I know this will seem out there, but just as a quick check to see if we can knock the stability off..... download/install the free version of 3DMark (can be had on steam I believe), and run the Port Royal Benchmark. My system was rock solid for weeks until I attempted this particular benchmark and had to re-visit my OC settings. I understand that this isn't OC related, but it may give that repeatable BSOD that will help massively with an RMA.
 

Fretful

Active member
Along with the above, or even after.....

I know this will seem out there, but just as a quick check to see if we can knock the stability off..... download/install the free version of 3DMark (can be had on steam I believe), and run the Port Royal Benchmark. My system was rock solid for weeks until I attempted this particular benchmark and had to re-visit my OC settings. I understand that this isn't OC related, but it may give that repeatable BSOD that will help massively with an RMA.
have to pay like £30 to access the port royal benchmark
 

Fretful

Active member
so far have done small fft for 3 hours and large fft for 2 hours 43 minutes ill start blend now
So i've done blend 3 times but the first couple times for 2+ hours each time but I accidentally stopped it by restarting my PC for some update and I loaded a game which caused it to crash.. on test 3 I ran it for a hour with no problems
 

ubuysa

The BSOD Doctor
You said there were no new minidumps but I haven't seen any yet. Are there any .dmp files in C:\Windows\Minidump?

Those live kernel dumps are from 26th August 2023 and relate to a USB3 device that may be some sort of network adapter (the the Windows afd.sys driver is called, this is a winsock driver). That's not going to be related to your BSODs I don't think.

TBH you might as well run Furmark to stress your GPU and see whether that's causing the BSODs...

I would also suggest that you remove and re-seat the system drive. I've seen several niggly problems that were solved by re-seating an M.2 system drive.
 

Fretful

Active member
there's 2 minidump files from 7th august 2023 but when i try uploading them to onedrive they dont upload.
also didn't see any problems from FurMark.
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Fretful

Active member
You said there were no new minidumps but I haven't seen any yet. Are there any .dmp files in C:\Windows\Minidump?

Those live kernel dumps are from 26th August 2023 and relate to a USB3 device that may be some sort of network adapter (the the Windows afd.sys driver is called, this is a winsock driver). That's not going to be related to your BSODs I don't think.

TBH you might as well run Furmark to stress your GPU and see whether that's causing the BSODs...

I would also suggest that you remove and re-seat the system drive. I've seen several niggly problems that were solved by re-seating an M.2 system drive.
just re-seated one of my ssds but i'm pretty sure the other one has protection on it
 

ubuysa

The BSOD Doctor
Without any dump evidence I really can't help further I'm afraid.

I would RMA it with as detailed instructions as you can manage on how to make it BSOD.
 
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Fretful

Active member
Without any dump evidence I really can't help further I'm afraid.

I would RMA it with as detailed instructions as you can manage on how to make it BSOD.
just got a BSOD and with that i now have a minidump, I may have changed some setting so that it gives me a ton more information than you'll probably need and now the file is about 15GB...
 

ubuysa

The BSOD Doctor
just got a BSOD and with that i now have a minidump, I may have changed some setting so that it gives me a ton more information than you'll probably need and now the file is about 15GB...
That's not a minidump, that's a complete memory dump, that's way too large to upload - and I'm not downloading that either! Check the following...
  • The page file must be on the same drive as your operating system
  • Set page file to "system managed"
  • Set system crash/recovery options to "Automatic memory dump"
  • Windows Error Reporting (WER) system service should be set to MANUAL
  • User account control must be running
In addition...
  • Sometimes SSD drives with older firmware may not create dumps (update SSD firmware)
  • Cleaner applications like Ccleaner delete dump files so don't run them until you are fixed
  • Bad Physical RAM may prevent the dump from being saved and written to a file on reboot
 

ubuysa

The BSOD Doctor
Well that's interesting. The bugcheck is a 0x5, INVALID_PROCESS_ATTACH_ATTEMPT, and I have never seen that bugcheck before! The reference documents describe it as a 'very rare' bugcheck. It happens when a thread is attached to a process in a manner that's not supported (for example, if the thread is already attached to a process).

This is something that Windows would never do. The process in control at the time of the bugcheck was FortniteClient-Win64-Shipping.exe, so I'm wondering whether it's a kernel-mode driver supplied by (or related to) that game that's caused this bugcheck?

You said this in your OP...
Most of the time when i play games it will just restart randomly
In which games specifically do you get these restarts? Is it only in specific games - in which case which ones - or is it every game you play?
 
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