pc not picking up monitor
- Thread starter Verksies
- Start date
Oh no! No good, to be honest, I'd be sending it back for repair/replacement due to the amount of grief you seem to be having. If you can, get in touch with PCS tomorrow by phoning them and request an RMA. You can point them to this thread if possible and that might give them some ideas as to what you've tried.
They will probably suggest a few things to try but may just give you the RMA. Basically they'll take the PC back and fix it before sending it back to you.
Hopefully someone else can think of something to try
If not, it shouldn't take long for PCS to sort it!
They will probably suggest a few things to try but may just give you the RMA. Basically they'll take the PC back and fix it before sending it back to you.
Hopefully someone else can think of something to try
If not, it shouldn't take long for PCS to sort it!
Verksies
Active member
kvb
PCS ALPHA TRION 7622B BLACK CASE
Change to: COOLERMASTER CM STORM ENFORCER - GAMING ENTHUSIAST CASE
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Nm managed to copy and paste!
PCS ALPHA TRION 7622B BLACK CASE
Change to: COOLERMASTER CM STORM ENFORCER - GAMING ENTHUSIAST CASE
Processor (CPU) Intel® Core™i7 Quad Core Processor i7-4770k (3.5GHz) 8MB Cache
Change to: Intel® Core™i5 Quad Core Processor i5-4670 (3.4GHz) 6MB Cache
Motherboard ASUS® Z87-A: ATX, USB3.0, SATA6GB/S, SLi, XFIRE + **FREE GAME**
Memory (RAM) 32GB KINGSTON HYPERX BEAST DUAL-DDR3 2400MHz X.M.P (4 x 8GB KIT)
Change to: 8GB KINGSTON DUAL-DDR3 1600MHz (1 x 8GB)
Graphics Card 3GB NVIDIA GEFORCE GTX 780 - 2 DVI, HDMI, DP - 3D Vision Ready
Change to: 3GB NVIDIA GEFORCE GTX 780 Ti - 2 DVI, HDMI, DP - 3D Vision Ready
2nd Graphics Card NONE
3rd Graphics Card NONE
Memory - 1st Hard Disk 120GB KINGSTON V300 SSD, SATA 6 Gb (450MB/R, 450MB/W)
2nd Hard Disk 1TB 3.5" SATA-III 6GB/s HDD 7200RPM 32MB CACHE
Change to: 1TB WD CAVIAR BLACK WD1003FZEX, SATA 6 Gb/s, 64MB CACHE (7200rpm)
RAID NONE
1st DVD/BLU-RAY Drive 24x DUAL LAYER DVD WRITER ±R/±RW/RAM
2nd DVD/BLU-RAY Drive NONE
Memory Card Reader NONE
Power Supply CORSAIR 650W RM SERIES™ MODULAR 80 PLUS® GOLD, ULTRA QUIET
Change to: CORSAIR 850W ENTHUSIAST SERIES™ MODULAR TXM-850 V2-80 PLUS®
Processor Cooling Corsair H80i Hydro Series High Performance CPU Cooler
Nm managed to copy and paste!
I guess I'd go about checking the wires again from the USB ports to the motherboard. Unless you're plugging everything into the 'rear USB ports' in which case I'm stumped again.
You can request an RMA through the website, if you go to the main site and log into your account you can request an RMA. Remember to point them towards this thread so you can show them what you've tried already.
Beat ya to it in post 18
. Not sure if Verksies tried it though If not, you should!
PCS will probably arrange collection of the PC this week and have it back to you pretty quickly from when they receive it. Problem is, it depends on what's wrong really. If its a component that needs replacing that may be ok if its in stock, if its not then you might need to wait a wee while unfortunately.
Verksies
Active member
jvjnvh
RAM has been reseated already didn't fix problem, and even an rma is problematic as I work and there is noone here to hand the parcel over. Why cant they accept Saturdays... Feeling extremely let down. Would expect after the how much I've payed to actually receive a fully functioning item!
RAM has been reseated already didn't fix problem, and even an rma is problematic as I work and there is noone here to hand the parcel over. Why cant they accept Saturdays... Feeling extremely let down. Would expect after the how much I've payed to actually receive a fully functioning item!
Its poor that you've been having problems but unfortunately this sort of thing does happen from time to time with electronics. PCS ship many fully equipped rigs out each week and most folk go away happy with fully working kit. You're unfortunately just unlucky.
As for the days they can receive items, it might be possible to arrange pick up from your work (I did that with my last RMA)? I understand how you feel though I too work during week days/office hours (often more than office hours haha) so have trouble like this regularly with deliveries etc. They are open on a Saturday to call though so at least you can ring them if required (I'd raise the RMA online though to speed up the process slightly).
As for the days they can receive items, it might be possible to arrange pick up from your work (I did that with my last RMA)? I understand how you feel though I too work during week days/office hours (often more than office hours haha) so have trouble like this regularly with deliveries etc. They are open on a Saturday to call though so at least you can ring them if required (I'd raise the RMA online though to speed up the process slightly).